PHI - Associate- Procurement-2

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

At Prudential Health India (PHI), we are on a mission to make Indians healthier while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India, committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience.

• Work with Functional Users:
• Understand the capabilities/products/services required to deliver their plans.
• Identify important product or service attributes for vendor selection.
• Determine expected timelines and costs.
• Advise on the procurement approach for each sourcing activity under applicable policies and procedures.
• Guide on issuance of Purchase Orders and coordinate with approvers for PO approval.
• Coordinate and guide on due diligence processes.
• Vendor Engagement:
• Approach and engage vendors to share RFP/RFQ/RFI.
• Coordinate to answer queries and provide clarifications as needed.
• Complete vendor onboarding and due diligence processes on the P2P tool.
• Ensure Procurement Governance:
• Arrange training sessions for team members as needed.
• Ensure compliance with Group procurement policies for each vendor procurement, including process, documentation, vendor due diligence, commercial and contractual protections, and purchase order issuance with appropriate approvals and reviews.
• Work with Functional Users:
• Coordinate with global colleagues to progress on procurement.
• Resolve technical issues with the support team.
• Maintain weekly cadence with global colleagues, track progress, and inform functional users of any delays.
• Project Management and Team Oversight:
• Ensure the business’s procurement requirements are met in a timely and orderly manner.
• Publish procurement status dashboards for the wider team.

• Collaborate and communicate effectively across disciplines such as Technology, Product, Operations, Marketing, and Analytics teams to coordinate and execute the procurement program.
• Act as an indispensable member of the delivery team throughout all phases of the procurement process.
• Are passionate about interactive operations.
• Can present your strategy and persuade stakeholders while solving user problems creatively and effectively.
• Identify metrics and analytics to track turnaround times across each process step and continuously seek to improve speed and quality of outcomes.
• Have a curious mind; measure what really matters, and design subsequent iterations based on insights.

• Are passionate about consumer behavior and culture; enjoy spending time with customers to understand their needs.
• Are comfortable working iteratively while balancing the need for a minimal level of service a digital asset should provide when a customer engages with it.
• Can identify raw stones and iteratively polish them into shining diamonds.
• Like to work in a transparent environment where everyone can see what others are doing.
• Seek help when stuck and encourage others during setbacks.
• Take full responsibility for your output while thinking across the organization to solve for the customer.
• Have 2-3 years of experience in procurement, preferably in the health insurance or general insurance sectors in India.

• Experience with procure-to-pay tools and a passion for continuous improvement.
• Meaningful certifications in procurement.
• Real stories of how you helped your team and contributed to your company's success.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.