Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.
Assists the Pharmacist in the preparation of prescriptions as permitted by state law. Maintains good customer service by accepting prescriptions or refill requests, processing sales and answering questions for customers. Achieves customer satisfaction by promptly processing prescriptions, sales transactions , and answering questions. Other duties include stocking and pricing over the counter (OTC) items, maintaining the OTC areas, processing clinic medication requisitions, and other duties as required by the pharmacist.
Primary Responsibilities:
- Counts, pours, and packages medication, following all prescription error prevention procedures, for review by the Pharmacist
- Enters prescription and patient information into the pharmacy computer system
- Retrieves medication from stock
- Refers medical, prescription, or other appropriate questions or phone calls to Pharmacist
- At point of sale, verifies that customer receives correct prescription(s)
- Enters sales on cash register, process payments, and bags merchandise at end of sale
- Enters refill requests in IDX, Contacts physician's office or refill hotline regarding refill authorizations
- Answers and transfers phone calls
- Move stock from storage to OTC area, follow plan-o-gram to stock shelves, label OTC products and shelves, complete OTC price changes, and change ad signs
- Any other duties as deemed necessary to support clinic and pharmacy activities
- Stock pharmacy shelves and remove out-dated over the counter (OTC) stock, returns, call-ins, etc. from shelves and complete paperwork for returning goods
- Assist customers in locating OTC needs
- Fronts and clean shelves clean counters, bins, etc.
- Attend meetings as designated
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High school diploma/GED or Completion of Certified Technician training program
- TSBP Registration
- 2+ years of retail pharmacy experience Or Completion of an Accredited Pharmacy Technician Program
- Ability to read merchandise labels and invoices; to ask and answer questions over the phone; to write information on prescriptions
- Ability to communicate with customers to handle complaints and problems
- Ability to operate computer terminal for processing prescriptions
- Math cash handling - able to add and subtract; able to make change; able complete daily cash report
- Ability to type 20 WPM
- Stress Tolerance - to receive prescriptions and ring up sales in a fast paced environment
- Physical stamina - to work in fast paced environment, and maneuver around pharmacy
Preferred Qualifications:
- PTCB Certification
- HMO and 3rd party managed care experience
- Compounding experience
- Know when to refer questions, problems, and complaints to a pharmacist
- 10 key by touch
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- High school diploma/GED or completion of a certified pharmacy technician training program
- Texas State Board of Pharmacy (TSBP) registration
- Two or more years of retail pharmacy experience or completion of an accredited pharmacy technician program
- Ability to read merchandise labels and invoices, communicate by phone, and write prescription information
- Customer communication skills for handling complaints and problems
- Ability to operate a computer terminal for prescription processing
- Cash-handling math skills, including adding, subtracting, making change, and completing daily cash reports
- Typing speed of 20 words per minute
- Stress tolerance in a fast-paced pharmacy environment
- Physical stamina and ability to maneuver around the pharmacy
- Pharmacy Technician Certification Board (PTCB) certification
- HMO and third-party managed care experience
- Compounding experience
- Ability to determine when to refer questions, problems, and complaints to a pharmacist
- 10-key data entry by touch
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
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What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.