Job Title: Pharmacy Sales Representative – Mt. Kenya
Location: Mount Kenya Region, Kenya
Contract Type: Third‑party employment (fixed‑term contract)
Industry: Global Leader in Consumer Health
About the Role
Our client, a renowned global leader in Consumer Health, is seeking an experienced and highly motivated Pharmacy Sales Representative to support and grow their presence within the Mount Kenya region. This role is responsible for driving expert recommendation, visibility, and product uptake across pharmacy channels by effectively detailing, selling, and merchandising a portfolio of trusted consumer health brands.
The successful candidate will engage with a broad range of healthcare professionals—including pharmacists, pharmacy assistants, front shop staff, clinic personnel, and others—to ensure that our client’s products meet the needs of patients and providers. The role requires regular travel within the region and a strong commitment to representing the organisation with professionalism and integrity.
Key Responsibilities
Sales & Promotion
- Promote and sell a portfolio of leading consumer health and OTC products, consistently meeting sales targets and performance objectives.
- Drive expert recommendation through effective detailing and execution of the “6 Steps of a Call” model.
Relationship Management
- Build and nurture strong, long‑standing relationships within the pharmacy channel to maximise business opportunities and strengthen brand presence.
Market Intelligence
- Conduct market assessments to identify opportunities, track competitor activities, and recommend strategies aligned to business objectives.
Product Knowledge & Training
- Maintain a deep understanding of product indications, benefits, contraindications, and clinical data.
- Conduct in‑store training and Lunch & Learn sessions (minimum six per month) to enhance product understanding and advocacy.
In‑Store Execution & Merchandising
- Coordinate and guide 3rd‑party merchandising teams to ensure excellent execution, visibility, and availability.
- Negotiate for optimal share of shelf (SoS) and forward share, aligned to market share expectations.
Reporting & Compliance
- Submit accurate and timely reports on sales activity, market insights, and customer feedback.
- Ensure complete compliance with CRM and digital reporting tools (e.g., FSFA, Veeva) and adhere to all regulatory, ethical, and internal policy guidelines.
Qualifications & Experience
Education
- Bachelor’s degree, preferably in Pharmacy, Life Sciences, Medical, Paramedical, or FMCG-related fields.
Experience
- 1–3 years’ experience in pharmaceutical, OTC, or FMCG sales with a solid understanding of pharmacy operations.
- Demonstrated success in achieving sales targets within field‑based roles.
Skills & Competencies
- Strong communication, negotiation, and interpersonal skills.
- Ability to build rapport, influence pharmacy stakeholders, and deliver compelling product messages.
- Highly self‑motivated with strong planning and organisational abilities.
- Proficiency in Microsoft Office and CRM systems.
Additional Requirements
- Willingness and ability to travel frequently within the Mount Kenya region.
- Willingness to work under a third‑party employment contract.
#LI-DNP #LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Bachelor's degree in Pharmacy, Life Sciences, Medical, Paramedical, or FMCG-related fields.
- 1-3 years' experience in pharmaceutical, OTC, or FMCG sales.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in Microsoft Office and CRM systems.
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
