Job Title: Pharmacy Sales Representative
Location: Mombasa, Kenya
Job Overview:
Our client, a multinational consumer healthcare company, is seeking a proactive and results-driven Pharmacy Sales Representative to join their team. This role plays a critical part in promoting pharmaceutical products to pharmacies and healthcare professionals, ensuring that the company’s solutions effectively address the needs of both patients and healthcare providers.
The ideal candidate will drive expert recommendation on key brands through the effective selling, detailing, and merchandising of our client’s brands to all relevant HCPs (Pharmacists, Pharmacy assistants, Front shop assistants, Clinic sisters and other as may be determined from time to time) in-line with our client’s relevant Policy & Procedures and local regulatory & ethical code guidelines.
Key Responsibilities:
- Sales and Promotion: Actively promote and sell the client’s pharmaceutical products to pharmacies, achieving sales targets and objectives.
- Relationship Management: Build and maintain strong relationships within the pharmacy channel to maximize business opportunities and grow the business.
- Market Research: Conduct market analysis to identify potential clients and understand the competitive landscape, adapting strategies as necessary.
- Product Expertise: Maintain comprehensive knowledge of the client’s product portfolio, including indications, contraindications, and clinical data, to provide accurate information to clients. Detail pharmacists and pharmacy assistants and train staff in-store during planned Lunch & Learn sessions (6 per month).
- Training and Support: Offer training and support to pharmacy staff on product usage, benefits, and compliance with regulations.
- Coordination: Co-ordinate the efforts of assigned 3rd Party merchandising agents.
- Reporting: Prepare and submit regular reports on sales activities, market trends, and client feedback to management.
- Negotiation: Negotiate the order to meet demand and expected off-take and pull through of stock and negotiate adequate share of shelf (SoS), forward share (in line with market share) to drive consumption.
- Compliance: Ensure compliance with customer relationship management tool.
Qualifications:
- Education: A university degree (preferably in science, medical or paramedical field, FMCG).
- Experience: 3 years proven experience in pharmaceutical sales or a related field, with a strong understanding of pharmacy operations and FMCG.
- Skills: Excellent communication, negotiation, and interpersonal skills; ability to build rapport with clients.
- Self-Motivated: Strong organizational skills and the ability to work independently to achieve sales goals.
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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- University degree in science, medical, or paramedical field, FMCG
- 3 years proven experience in pharmaceutical sales or related field
- Strong understanding of pharmacy operations and FMCG
- Excellent communication and negotiation skills
- Self-motivated with strong organizational skills
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
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What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
