The Role
Leads retail pharmacy operations, ensuring legal and corporate compliance, financial performance, inventory control, prescription workflow, staffing, training, customer service, clinical program participation, sales initiatives, and community physician outreach. Supervises and coaches pharmacy staff, manages budgets and labor costs, handles insurance issues and audits, maintains required records, and supports public health and disease management programs.
Summary Generated by Built In
Accountable for all aspects of pharmacy practice, within the limits of state and federal laws and corporate policies. Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, performing necessary pharmacy staff training and development, providing excellence in customer service, managing prescription pricing and generic utilization, controlling pharmacy inventory, and providing/implementing/participating in corporate approved clinical services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Responsibilities- Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times
- Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department
- Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements
- Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures
- Comply with all corporate mandated controlled substance operating procedures
- Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion
- Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs
- Maintain all pharmacy records required by state and federal laws and company policies
- Direct pharmacy to meet budgeted labor, volume, inventory and sales goals
- Perform effective detailing visiting local physicians and other community targets
- Promote, implement, and participate in public health initiatives and disease state management services
- Travel independently as needed to support business needs
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QualificationsMinimum
- Bachelor's Degree Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy
- 2+ years related retail experience or equivalent combination of education and experience
- Minimum 21 years of age
- Participation in clinical programs following company sponsored training
- Ability and willingness to continue education as necessary
- Ability to preserve confidentiality of information
- Commitment to providing excellent customer service
- Ability to write routine reports and correspondence
- Ability to read and interpret prescriptions and documents
- Proven leadership skills
- License must be in good standing
Desired
- Relevant Pharmacy Board Certification(s)
- Equivalent combination of education and experience in business management
- Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department
- Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements
- Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures
- Comply with all corporate mandated controlled substance operating procedures
- Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion
- Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs
- Maintain all pharmacy records required by state and federal laws and company policies
- Direct pharmacy to meet budgeted labor, volume, inventory and sales goals
- Perform effective detailing visiting local physicians and other community targets
- Promote, implement, and participate in public health initiatives and disease state management services
- Travel independently as needed to support business needs
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QualificationsMinimum
- Bachelor's Degree Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy
- 2+ years related retail experience or equivalent combination of education and experience
- Minimum 21 years of age
- Participation in clinical programs following company sponsored training
- Ability and willingness to continue education as necessary
- Ability to preserve confidentiality of information
- Commitment to providing excellent customer service
- Ability to write routine reports and correspondence
- Ability to read and interpret prescriptions and documents
- Proven leadership skills
- License must be in good standing
Desired
- Relevant Pharmacy Board Certification(s)
- Equivalent combination of education and experience in business management
Skills Required
- Bachelor’s Degree in Pharmacy or Doctor of Pharmacy degree from an accredited U.S. school of pharmacy
- Two or more years of related retail pharmacy experience or equivalent combination of education and experience
- Minimum 21 years of age
- Participation in clinical programs following company-sponsored training
- Ability and willingness to continue education as necessary
- Ability to preserve confidentiality of information
- Commitment to providing excellent customer service
- Ability to write routine reports and correspondence
- Ability to read and interpret prescriptions and documents
- Proven leadership skills
- Pharmacy license in good standing
- Relevant pharmacy board certification(s)
- Equivalent combination of education and experience in business management
Kroger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.
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Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
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Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
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Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.
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The Company
What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
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