Provide customer service. Accurately fill prescriptions for customers in accordance with State and Federal laws and regulations. Assist in proper selection of non-prescription remedies. Advise and counsel customers about their medicines, provide knowledge of medication uses and side effects, evaluate all prescriptions as to appropriateness. Interact with physicians regarding patient concerns on behalf of patients. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Usual business attendance required
- Demonstrate the interpersonal skills required to interact with guests, co-workers and other heath professionals
- Provides customer service
- Communicates verbally with customers and store personnel
- Receives verbal RX orders and accurately reduce to writing in adherence with State and Federal laws and regulations
- Interprets, fills, and refills prescription orders completely and accurately, accurately labels and bags prescriptions
- Evaluates appropriateness of RX orders with consideration to patient safety, and legal requirements.
- Provides drug counseling with customers and prescribes
- Becomes familiar with and utilizes third party billing and procedures,
- facilitates charge for customer
- Maintains accurate records, properly receives RX information from
- customer, properly and accurately delivers RX to customer, assists
- with over-the-counter medication
- Executes phone calls to prescribes authorization
- Demonstrates ability to accurately and efficiently utilize RX computer system
- Maintains accurate inventory and research of controlled substances in compliance with the record keeping of the controlled substance account
- Provides immunizations
- Consults with vendors
- Monitors level of supplies and orders if needed; properly stocks incoming orders
- Compares and checks incoming orders
SUPERVISORY DUTIES, IF ASSIGNED, FOR THIS JOB *
- Supervises, works with, and delegates responsibilities to support personnel
- Files maintenance and procedures
- Facilitates resolution of conflicts and problems in the absence of department manager
- Maintains accurate insurance records
- Runs reports, reviews, and interprets
- Maintains proper flow-through of activities in department
- Oversees administrative needs in the department in the absence of the department manager
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum
- Pharmacy degree and current Colorado State pharmacy license
- Ability to read a technical manual, retain and comprehend
- Basic accounting skills
- Basic math functions; addition, subtraction, multiplication, and division
- Writing skills to complete complex forms for budgets, inventories, orders, SST, communications, and reports
- Completion of 24 hours of continuing pharmaceutical education every two years
- Retail experience
- Pharmacy department experience
- Utilizes good customer service skills
- Demonstrates ability to read and write
- Applies basic math and accounting skills
- Utilizes good communication skills
- Knowledgeable of all products in department
- Knowledgeable of Pharmacy laws, rules, and regulation
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Skills Required
- Pharmacy degree
- Current Colorado State pharmacy license
- Ability to read and comprehend technical manuals
- Basic accounting skills
- Basic math skills (addition, subtraction, multiplication, division)
- Writing skills to complete complex forms, budgets, inventories, orders, reports
- Completion of 24 hours of continuing pharmaceutical education every two years
- Retail experience
- Pharmacy department experience
- Effective customer service and communication skills
- Knowledge of all products in the department
- Knowledge of pharmacy laws, rules, and regulations
Kroger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.
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Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
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Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
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Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.
Kroger Insights
What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
