We’re hiring a Senior Pharmacy Operations Associate to own and grow our pharmacy network. You’ll work collaboratively to define systems, refine processes, escalate issues, and drive continuous improvement. You will also lead the onboarding and training of new partner pharmacies to drive adoption.
You're a good fit if you can anticipate & resolve challenges before they arise, communicate clearly across teams, and stay calm under pressure—adapting swiftly to shifting priorities while keeping the network on track and our patients cared for. This role may require travel to onboard and audit partner pharmacies and ensure regulatory compliance across markets. A pharmacy degree or equivalent, 3–5 years in operations or logistics, with proven experience are required.
Requirements
B.Pharm, Pharm.D or relevant qualification
5+ years in pharmacy operations, last-mile delivery, or supply-chain roles
Deep knowledge of medications (especially chronic care) and pharmacy ERPs or dispensing platforms
Proficiency with data and reporting tools (Excel, BI dashboards) and real-time ops/CRM systems
Hands-on experience with continuous-improvement or quality-management methods (Lean, Six Sigma)
Strong stakeholder-management skills and a track record of resolving bottlenecks through root-cause analysis
Exceptional computer literacy and willingness to master new digital tools
Empathetic, customer-focused mindset with excellent verbal and written communication
Adaptable under pressure, with emotional stability and attention to detail
Willingness to travel regularly for on-site audits, training, and partner engagements
Benefits
- Flexible working environment
- Employee stock options, with standard vesting schedule.
Skills Required
- B.Pharm, Pharm.D or relevant qualification
- 5+ years in pharmacy operations, last-mile delivery, or supply-chain roles
- Deep knowledge of medications (especially chronic care)
- Proficiency with data and reporting tools (Excel, BI dashboards)
- Hands-on experience with continuous-improvement or quality-management methods (Lean, Six Sigma)
- Strong stakeholder-management skills and a track record of resolving bottlenecks
- Exceptional computer literacy and willingness to master new digital tools
- Empathetic, customer-focused mindset with excellent verbal and written communication
- Adaptable under pressure, with emotional stability and attention to detail
- Willingness to travel regularly for on-site audits, training, and partner engagements
What We Do
Famasi is a digital pharmacy and healthtech company that builds software and APIs to connect businesses and individuals to pharmacies, facilitating medication ordering and delivery in emerging markets.
