Pharmacy Manager

Description

Springfield, MO

About Jordan Valley Community Health Center:

Jordan Valley Community Health Center (JVCHC) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVCHC strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Job Summary:

The Pharmacy Manager is responsible for the overall leadership, direction, and management of retail, PACE

pharmacy services, and specialty pharmacy services. The manager will ensure safe, effective, and compliant

delivery of high-cost and complex medications while driving operational excellence, clinical outcomes, patient

satisfaction, and compliance with a variety of federal and state agencies, payors, and 340B programs.

The manager serves as a liaison between providers, payers, pharmaceutical manufacturers, and patients to

optimize access, adherence, and value-based care.

Key Responsibilities:

• Direct and supervise pharmacy staff including pharmacists, technicians, and support personnel.
• Recruit, train, mentor, and evaluate team members to support professional growth and ensure high performance of pharmacy operations.
• Oversee scheduling, workload distribution, and staffing needs.
• Ensure pharmacy programs address the unique needs of all patients including those with complex conditions.
• Oversee all aspects of specialty pharmacy operations including onboarding, education, adherence monitoring, and ongoing medication management.
• Collaborate with prescribers, nurses, and care teams to improve patient outcomes and continuity of care.
• Monitor adherence and outcomes data to identify patients needing intervention.
• Ensure compliance with federal and state pharmacy regulations, payer contracts, REMs programs, and accreditation requirements.
• Maintain and enforce standard operating procedures for medication handling, storage, and dispensing.
• Conduct audits and ensure documentation is accurate and complete.
• Establish and maintain an approved system of record keeping to adequately manage budgets, cost containment strategies, and revenue optimizations for all lines of service.
• Oversee inventory management ensuring adequate rotation and removal of expired products and compliance with 340B policy and procedures.
• Promote effective working relations to facilitate clinical understanding of pharmacy services.
• Collaborate with operational leadership to expand pharmacy programs to meet emerging therapeutic areas and patient needs.
• Implement continuous quality improvement initiatives to enhance workflow, safety, and service delivery.
• Utilize data analytics to evaluate performance, identify trends, and drive improvement.
• Serve as the primary point of contact for providers, payers, manufacturers, accrediting bodies, and other organizational leaders.
• Build and maintain strong relationships with internal and external stakeholders to support patient access and program growth.
• Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
• Serve as Pharmacist-in-Charge (PIC) for the pharmacy at 1720 W. Grand and the Class O ADS lockers at 440 E. Tampa, ensuring compliance with all regulatory agencies (BOP, DEA, BNDD, etc.).

Benefits Overview:

• Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
• Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
• Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
• Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
• Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
• Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
• Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
• Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
• Pay on Demand Available.

Holidays:

• Nine paid holidays per year.

Health Requirements: All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.

Application Process: Interested applicants should submit a resume and cover letter through the JVCHC career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled. Jordan Valley Community Health Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Requirements

Current Missouri State license to practice professional pharmacy.

• Immunization Certification.
• MTS certification (or the willingness to do so within the first 30 days).
• Doctor of Pharmacy (PharmD) or Bachelor’s Degree in Pharmacy.

Preferred:

• One to two years of experience with specialty pharmacy operations or clinical leadership.
• Certified Specialty Pharmacist.
• Ambulatory Care Board Certification.
• Medication Therapy Management.