PH Commercial Operations Manager - Nordics

Posted 2 Days Ago
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Stockholm
In-Office
Mid level
Healthtech • Telehealth
The Role
The Commercial Operations Manager will oversee account management support, manage customer contracts, drive promotions, and ensure rebate payouts while improving processes through data analysis and stakeholder engagement.
Summary Generated by Built In
Job TitlePH Commercial Operations Manager - Nordics

Job Description

Your Challenge:
In the role of commercial operations manager, you will be a part of the Western European team, tasked with supporting our account management team across the Nordic countries.

Your role:

You will report to the sales operations leader Western Europe and will be responsible for:

  • Support in the yearly renewal of our customer contracts: ensuring the proper approval- and signature flow for our annual agreement are followed.
  • Support in ensuring proper pay-outs of rebates to our retailers.
  • The execution of our short-term and brand promotions within our framework and ensuring promotions are properly confirmed to our customers.
  • Generation of retailer specific pricelists based on the contractual conditions according to our annual agreement.
  • Following up on claims raised by our customers and ensuring they are handled promptly and correctly.
  • Act as the owner of one of the afore mentioned processes and drive continuous improvement in this process by analyzing metrics and engaging with stakeholders and supporting functions.
  • Do zone specific tasks required by commercial leadership.

You're the right fit if:

  • A degree in Business Administration or equivalent with at least 4 years of working experience

Required skills:

  • Project management
  • Presentation- and communication skills
  • The ability to interpret data and numbers.
  • The ability to work with multiple software packages.
  • The ability to administer precisely.
  • Stakeholder management
  • Fluent in English is a must

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

Top Skills

MS Office
Project Management Software
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The Company
Alpharetta, GA
80,000 Employees

What We Do

Do the work of your life to help the lives of others.

As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. ​

We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.

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