Agency
NC State Highway PatrolDivision
NC State Highway PatrolJob Classification Title
Administrative Specialist I (S)Position Number
60084618Grade
NC08About Us
The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public.
Description of Work
This position provides administrative support to the Lieutenant in the overall operation of a District Office. The Administrative Specialist I performs a wide range of clerical, administrative, and customer service functions that support daily district operations and contribute to the agency's mission. Responsibilities include managing office communications, maintaining records and reports, coordinating administrative processes, supporting sworn personnel, and serving as a liaison with internal and external stakeholders.Knowledge Skills and Abilities/Management Preferences
The NC State Highway Patrol is seeking an enthusiastic team member to join our team as an Administrative Specialist for the Training Academy.
Salary Grade: NC08 Salary Range: $39,244- $55,000
Click here to learn about employee perks and benefits
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This position is located at:
3318 Garner Rd.
Raleigh, NC 27610
To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.Management Prefers:
- Knowledge of standard office practices, procedures, and administrative support functions.
- Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and related software.
- Ability to prepare accurate reports, correspondence, and records.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Provide comprehensive administrative and clerical support to the Lieutenant, Sergeants, Troopers, and District personnel to ensure efficient office operations.
- Prepare, edit, and distribute memorandums, business correspondence, reports, spreadsheets, forms, charts, and other official documents using standard office software applications.
- Manage office communications by answering and directing telephone calls, monitoring email correspondence, responding to inquiries, and distributing information to appropriate personnel.
- Maintain and update electronic and physical filing systems, records, databases, and correspondence in accordance with established agency procedures and records retention requirements.
- Participate in special projects, committees, training programs, and other assignments as directed while promoting a professional work environment that supports the agency's mission and organizational goals.
Note: Qualified recommended applicant(s) must undergo and successfully pass:
·Criminal Background Investigation·Drug Screening TestPlease note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school diploma or General Educational Development (GED) diploma
AND
two years of related administrative support experience
OR
an equivalent combination of education and experience.
Supplemental and Contact InformationThe NC State Highway Patrol (NCSHP) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.
https://www.ncshp.gov/
The Mission of the North Carolina State Highway Patrol is to protect our State with integrity, loyalty, and professionalism. The North Carolina State Highway Patrol will excel as a national leader in public service through innovative law enforcement, strategic preparedness, and community engagement.
We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. NCSHP supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.
Application Resources
State of North Carolina Hiring Process Information here.
Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted.
All applicants must complete and submit a state application for employment using the Oline Application System for the State of North Carolina by 11:59pm on the night before the closing date listed or the application will be deemed untimely and will not be processed.
Please make sure that you have entered all necessary information on your application. Once you hit submit you will not be able to edit or reapply to this position to add information or attachments even if you withdraw your application.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.
Veteran’s and National Guard Preference
Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCSHP is committed to the full inclusion of all qualified individuals. As part of this commitment, NCSHP will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Employment Eligibility
It is the policy of the State of North Carolina and NCSHP that all employees provide proof of employment eligibility (immigration and naturalization) before or on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Angela Anita Avant-JonesRecruiter Email:
[email protected]Skills Required
- High school diploma or GED
- Two years of related administrative support experience or equivalent combination of education and experience
- Successful completion of a criminal background investigation
- Pass a drug screening test
- Provide proof of employment eligibility (participation in E-Verify)
- Proficiency in Microsoft Office applications (Outlook, Word, Excel)
- Knowledge of standard office practices, ability to prepare accurate reports and strong organizational skills
What We Do
The North Carolina Department of Public Instruction (NCDPI) is charged with implementing the state's public school laws for pre-kindergarten through 12th grade.
