Personal Lines Account Manager

Job Description

Acrisure is a fast-growing fintech leader that operates a global insurance broker. The Company has grown from $38 million to $4 billion in revenue since 2013 and deploys the best of Human and High Tech at scale to reimagine financial service product distribution. Acrisure employs over 14,000 employees across thirteen countries. 

Led by Co-Founder, Chairman and CEO Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by High Tech.

About The Role:

The Account Manager I is responsible for serving as the primary point of contact for existing and potential customers in the Personal Lines Digital Service Insurance division. This role supports the development of client relationships, promote services, and assist in remarketing efforts for our clients. The Account Manager I will also maintain relationships with other insurance professionals to support the business needs of their clients.

Responsibilities:

• Serve as the primary point of contact for existing and potential customers.

• Support the development of relationships with clients and learn client business needs.

• Promote services, design portfolios and solutions for potential clients, advise potential clients, and perform other consultative activities.

• Work to maintain relationships with other professionals through which the employer indirectly increases its market share.

• Collaborate with the Account Executive, Producer, and/or more senior Account Manager to achieve sales and service goals.

• Assist in the preparation of presentations and proposals for clients.

• Ensure customer satisfaction by responding to inquiries, concerns, and complaints in a timely and professional manner.

• Continuously develop product and client knowledge to engage with customers effectively.

*This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management*

Requirements:

• Currently licensed or able to be licensed to market and bind coverage within 90 days.

• Works under the support and supervision of the Account Executive, Producer, and/or more senior Account Manager.

• Ability to effectively communicate and collaborate with clients, colleagues, and other professionals.

• Excellent organizational, problem-solving, and decision-making skills.

• Proficient in MS Office applications and experience with AMS or related software

• Strong attention to detail and accuracy.

• Ability to work in a fast-paced, dynamic environment.

• Can manage multi customer related activities simultaneously

Education/Experience:

• College/University degree preferred

• Minimum 2-year of personal lines or commercial experience

• Demonstrated success managing assigned customer block

Benefits & Perks:

• Competitive Compensation

• Industry-Leading Healthcare

• Savings and Investments

• Opportunities for Growth

• Educational Resources

• Generous time away

Pay Details:

Annual Salary: $50,000 - $60,000

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.