Personal Financial Consultant

Job Summary:**
As a Personal Financial Consultant at RHB Bank Berhad, you will be responsible for building and maintaining strong client relationships, providing expert financial advice, and helping individuals achieve their financial goals through a range of banking and investment products.
Job Responsibilities:**
* Proactively identify and acquire new individual clients, expanding the bank's customer base.
* Conduct thorough financial needs analysis for clients, understanding their current financial situation, goals, and risk tolerance.
* Develop and present tailored financial plans and solutions, encompassing savings, investments, insurance, loans, and other relevant banking products.
* Advise clients on various investment options, including unit trusts, fixed deposits, bonds, and other wealth management products, ensuring alignment with their financial objectives.
* Cross-sell and up-sell suitable banking products and services to existing clients based on identified needs.
* Monitor client portfolios regularly, providing updates, rebalancing advice, and performance reviews.
* Maintain a high level of product knowledge across all RHB Bank's financial offerings and stay informed about market trends and economic developments.
* Ensure compliance with all internal policies, procedures, and regulatory requirements.
* Build and maintain strong, long-term relationships with clients, fostering trust and loyalty.
* Achieve individual sales targets and contribute to the overall branch/team objectives.
* Handle customer inquiries, complaints, and service requests efficiently and professionally.
Job Qualifications:**
* Bachelor's degree in Finance, Banking, Business Administration, Economics, or a related field.
* Minimum of 2-3 years of experience in financial services, wealth management, or a related sales role, preferably within a banking environment.
* Proven track record of achieving sales targets and building strong client relationships.
* Strong understanding of financial products, investment instruments, and market dynamics.
* Excellent communication, interpersonal, and presentation skills.
* Ability to analyze financial data and develop comprehensive financial plans.
* Customer-centric mindset with a strong commitment to providing excellent service.
* Possession of relevant industry certifications (e.g., FIMM, PCE, CEILI) is a significant advantage.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
* Ability to work independently and as part of a team in a fast-paced environment.
* High level of integrity and professionalism.