Job Summary**
As a Personal Financial Consultant at RHB Bank Berhad, you will be instrumental in helping clients achieve their financial goals through expert advice and tailored solutions. You will build lasting relationships, understand individual financial needs, and provide comprehensive guidance on a range of banking products and services.
Job Responsibilities**
* Proactively engage with new and existing clients to identify financial needs and provide personalized financial planning advice.
* Educate clients on various banking products and services, including savings accounts, investments, loans, insurance, and wealth management solutions.
* Conduct thorough financial needs analysis to understand client objectives, risk tolerance, and time horizons.
* Develop and present customized financial plans and recommendations to clients, ensuring alignment with their goals.
* Monitor client portfolios and provide regular reviews, adjusting strategies as needed to adapt to changing market conditions and client circumstances.
* Maintain a strong understanding of RHB Bank's product offerings, policies, and procedures, as well as relevant financial regulations.
* Achieve individual sales targets and contribute to team objectives.
* Build and maintain strong client relationships through excellent customer service and proactive engagement.
* Handle client inquiries and resolve issues promptly and professionally.
* Stay updated on industry trends, market developments, and competitor activities.
Job Qualifications**
* Bachelor's degree in Finance, Business Administration, Economics, or a related field.
* Proven experience in financial advisory, sales, or banking, preferably within a retail banking environment.
* Strong understanding of financial products and services, including investments, insurance, and lending.
* Excellent communication, interpersonal, and presentation skills.
* Ability to build rapport and trust with clients from diverse backgrounds.
* Strong analytical and problem-solving abilities.
* Results-oriented with a proven track record of meeting or exceeding sales targets.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office Suite.
* Relevant financial certifications (e.g., FIMM, PCE, CUTE) are an added advantage.
Skills Required
- Bachelor's degree in Finance, Business Administration, Economics, or related field.
- Proven experience in financial advisory, sales, or banking.
- Strong understanding of financial products and services, including investments, insurance, and lending.
- Excellent communication, interpersonal, and presentation skills.
- Ability to build rapport and trust with clients from diverse backgrounds.
- Strong analytical and problem-solving abilities.
- Results-oriented with a proven track record of meeting or exceeding sales targets.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
- Relevant financial certifications (e.g., FIMM, PCE, CUTE).
- Preferably experience within a retail banking environment.
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
