Job Summary**
The Personal Financial Consultant at RHB Bank Berhad is responsible for building and maintaining strong client relationships, providing expert financial advice, and selling a comprehensive range of banking and investment products to meet individual financial goals.
Job Responsibilities**
* Proactively identify and engage with potential and existing clients to understand their financial needs and aspirations.
* Conduct comprehensive financial needs analysis and develop personalized financial plans encompassing savings, investments, insurance, loans, and other banking products.
* Advise clients on suitable RHB Bank products and services, ensuring alignment with their financial objectives, risk tolerance, and life stages.
* Achieve and exceed sales targets for various financial products, including deposits, unit trusts, insurance, and loans.
* Maintain a high level of product knowledge across all RHB Bank offerings and stay updated on market trends and financial regulations.
* Provide excellent customer service, addressing client inquiries, resolving issues, and building long-term, trust-based relationships.
* Prepare and present financial proposals and recommendations to clients clearly and concisely.
* Adhere to all compliance, regulatory, and internal policies and procedures.
* Participate in marketing and promotional activities to generate new leads and enhance RHB Bank's brand image.
Job Qualifications**
* Bachelor's degree in Finance, Business Administration, Economics, or a related field.
* Proven experience in financial advisory, sales, or banking, preferably with a focus on retail clients.
* Strong understanding of financial products, investment principles, and market dynamics.
* Excellent communication, interpersonal, and presentation skills.
* Demonstrated ability to build rapport and establish trust with clients.
* Results-oriented with a strong drive to achieve sales targets.
* Possession of relevant industry licenses (e.g., FIMM, PCE, CUTE) is a significant advantage.
* Proficiency in English and Bahasa Malaysia (written and spoken).
* Ability to work independently and as part of a team in a fast-paced environment.
Skills Required
- Bachelor's degree in Finance, Business Administration, Economics, or related field
- Proven experience in financial advisory, sales, or banking (retail clients)
- Strong understanding of financial products, investment principles, and market dynamics
- Excellent communication, interpersonal, and presentation skills
- Demonstrated ability to build rapport and establish client trust
- Results-oriented with a strong drive to achieve sales targets
- Possession of relevant industry licenses (e.g., FIMM, PCE, CUTE)
- Proficiency in English and Bahasa Malaysia (written and spoken)
- Ability to work independently and as part of a team in a fast-paced environment
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
