Personal Assistant

Posted 8 Days Ago
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Pennington, South Lakeland, Cumbria, England
Junior
Professional Services
The Role
The Personal Assistant will provide proactive support to fee earners in a legal environment, managing diaries, client care, document preparation, and communication with third parties. They will ensure a seamless service while maintaining confidentiality and assisting with administrative tasks related to client management.
Summary Generated by Built In

Personal Assistant (Family Law)

Salary: £40,000 – £42,000 per annum DOE, plus company benefits

Location: London, EC2V 7AW

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hour unpaid break

Work model: Hybrid, two days in the office a week

Williams Lea seeks a Personal Assistant to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role 

The role of the Personal Assistant is to provide enhanced, proactive support to fee earners to enable them to operate efficiently. The support provided needs to be a seamless legal service to clients. The Personal Assistant role is expected to use a high degree of self-management and initiative and to maintain a high level of confidentiality.

The Personal Assistant will act as workflow manager for other support services. This includes delegating and supervising the completion of document production, file management and copying/scanning work which are primarily undertaken by other relevant business support services.

Key responsibilities 

  • Personal Assistant to highly regarded Family Partner, his Senior Associate and Associate.
  • Diary management / Fee Earner organisation including booking meeting rooms, arranging travel, itineraries, expenses
  • Client care liaison
  • Liasing with other third parties such as barristers; solicitors and other external companies where necessary
  • Supporting with client file opening and closing, conflict checking
  • Email management and profiling of emails using document management system.
  • Preparing documents and amends, letters and emails in draft when required
  • Online form completion
  • Delivering an exceptional electronic file management service
  • Uploading and Downloading documents from client management system and portals
  • Understand and comply with corporate standards, constantly seek ways to improve operations and suggest and implement approved ideas
  • Usage of internal and external portals/systems
  • Communicate with customers on job or deadlines
  • Assisting with monthly billing process

Personal attributes 

  • PA experience essential
  • Experience in Family Law essential
  • Exceptional standard of written and verbal communication
  • Exceptional attention to detail
  • Proficient multi-tasker
  • Competent with the Microsoft Office suite
  • Excellent interpersonal skills
  • Solutions focused
  • Have a high level of confidentiality and integrity

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

  • 25 days holiday, plus bank holidays(pro-rata for part time roles)
  • Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
  • Life Assurance
  • Private Medical Insurance
  • Dental Insurance
  • Health Assessments
  • Cycle-to-work scheme
  • Discounted gym memberships
  • Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).

Top Skills

MS Office
The Company
HQ: New York, New York
3,739 Employees
On-site Workplace
Year Founded: 1820

What We Do

Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace.

Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.

Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.

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