In Person Peer Support Facilitator

Posted 6 Days Ago
Be an Early Applicant
Upper Stone, Queensland, AUS
In-Office
39-39 Hourly
Entry level
Social Impact
The Role
Facilitate structured peer-support groups for current and former carers, using lived experience, recovery principles and the CHIME framework. Create safe, inclusive spaces where participants can build confidence, wellbeing and connection. Deliver programs for young and adult carers, covering stress management, communication, navigating NDIS and My Aged Care, identity and personal wellbeing. The role requires relevant support qualifications or community-sector experience, required checks and a valid Australian driving licence.
Summary Generated by Built In

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

  • Full-time/Ongoing (open to candidates seeking part-time)

  • $38.65 per hour (SCHADS Level 3B) + Salary Packaging benefits + Leave loading

  • Based in Upper Mount Gravatt QLD

Are you a current or former Carer looking to make a difference? Use your lived experience to support and guide others through their caring journey. Wellways’ Carer Gateway In-person Peer Support (IPPS) program offers a unique opportunity to foster real connections, encourage recovery and build strong, supportive communities.

About the role
As a Peer Facilitator, you will lead structured group sessions for Carers, drawing on the CHIME recovery framework (Connectedness, Hope, Identity, Meaning and Empowerment), peer support principles and reflective practice. Your role is to create safe, inclusive spaces where Carers can share, learn and grow together.

You’ll be trained to deliver a series of engaging group sessions on topics like:

  • Dealing with stress, balancing life and improving sleep

  • Building communication skills and confidence

  • Navigating systems like the NDIS and My Aged Care

  • Reconnecting with personal identity and wellbeing

  • Implementing and facilitating specific and targeted programs to Young Carers (up to 25 years old) and/or Carers (+25 years old)

What is Lived Experience? Lived experience offers unique insight, empathy and authenticity that enrich in person connections. It is not about professional or clinical expertise, but rather the personal journey of being a carer and offering support. Peer Facilitators will intentionally draw on their own lived experience to support the learning of others. This includes effectively communicating the challenges and experiences that contributed to their caring journey.

To be successful in this role, you will possess the following

  • Lived experience as a young Carer or adult Carer

  • Certificate IV or above in a support discipline and/or equivalent Community sector experience

  • Evidence of working rights within Australia (birth cert/passport/visa)

  • Driving Licence

  • National Police Check (12 months old) and Working with Childrens Check

  • NDIS Worker Screening Check

  • NDIS Worker Orientation Module Certificate – free online course

What we can offer you

  • A purpose driven culture where people can thrive, everyone is respected, and differences are valued

  • An equitable, diverse, and socially inclusive work environment

  • Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing

  • Meal and Entertainment allowance via salary packaging up to $2,650 per annum

  • Receive 17.5% leave loading every time you take annual leave

  • Paid parental leave after 12 months of ongoing employment

  • Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Genevieve Wells, via [email protected] if you have any additional questions that the position description doesn't cover.

Please click here to download a copy of the position description to see further details relating to this role.

**Please make sure your application includes your Resume and a Cover Letter.**

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

Job Description SummaryAre you a Carer with lived experience who is passionate about supporting others? Join the Carer Gateway In-Person Peer Support (IPPS) program as a Peer Facilitator.Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close04/10/2026

Skills Required

  • Lived experience as a young carer or adult carer
  • Certificate IV or above in a support discipline, or equivalent community-sector experience
  • Evidence of working rights in Australia
  • Valid driving licence
  • National Police Check less than 12 months old
  • Working with Children Check
  • NDIS Worker Screening Check
  • NDIS Worker Orientation Module Certificate
  • Resume and cover letter
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The Company
2,000 Employees
Year Founded: 1978

What We Do

Wellways Australia Limited is a leading not-for-profit organization providing comprehensive mental health and disability support services across Australia. Operating in Queensland, New South Wales, Victoria, and Tasmania, they support individuals, families, and carers to foster recovery and inclusion. Their mission is to create an inclusive community where people experiencing mental health challenges or disabilities can achieve their full potential and lead fulfilling lives.

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