Reporting to the Store Manager, the Client Advisor will sales and build customer loyalty.
A Client Advisor's responsibilities include:
CUSTOMER RELATIONS
The Client Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:
Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
Assists customers during fittings and accommodating any alterations when needed.
Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
Introduces new customers to the brand.
STOCK
Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)
VISUAL MERCHANDISING
Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.
Experience in luxury sales and/or designer clothing and familiar with sales techniques.
Curious and willing to dedicate yourself to a new project.
Smiling, dynamic, involved, and excellent interpersonal skills.
Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
English is a must and another language is a real asset.
Permanent Contract // 40 hours/week (fulltime).
Why join the " f.AMI.ly "?
- Join a fast-growing, caring fashion house.
- Gain enriching experience and familiarize yourself with the luxury and retail sectors.
- Join a stimulating and passionate team.
Skills Required
- Experience in luxury sales and/or designer clothing and familiarity with sales techniques
- Strong customer service skills and ability to foster a customer-service spirit
- Excellent interpersonal skills; friendly, smiling, dynamic and customer-focused
- English proficiency
- Knowledge of fashion and familiarity with the luxury market and trends
- Experience or willingness to manage stock, receptions, restocking and visual merchandising
- Additional language(s)
What We Do
Established in Paris in 2011, AMI is a luxury apparel house for men and women. Founded by Alexandre Mattiussi, the brand approaches fashion in a relaxed and authentic way, creating stylish and comprehensive wardrobes composed of timeless basics. Capturing the effortless elegance of Paris, AMI blurs the boundaries between casual and chic, with values that celebrate love, friendship, inclusion, and diversity.
