ServiceNow Developer II

Sorry, this job was removed at 03:26 p.m. (CST) on Monday, Jul 08, 2024
Plantation, FL
3-5 Years Experience
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role

Our Opportunity:

We are looking for a ServiceNow Developer II at our facility in Plantation, FL to increase the return on investment of the platform by improving the layout and design of current portals, drive improved team member experience and utilization of the ServiceNow platform.

What You’ll Do: 

  • Work directly with the Corporate Systems Technical Product(s) Teams to deliver technical solutions to solve business problems.
  • Participate in agile daily scrums and ceremonies, updating stories daily in ServiceNow, documenting development progress and collaborating across platform teams.
  • Support and participate in customer requirement workshops, working with product owner/stakeholders for the Human Resources team to configure requested items and tasks including the use of Flow Designer to manage processes and meet business requirements.
  • Focus on driving maturity of the implemented modules and implementing advanced features.
  • Create and maintain system design and operations documentation.
  • Create and implement client scripts, business rules, User Interface (UI) Policies, Access Control Lists (ACLs), and otherwise configure or modify ServiceNow applications to meet business requirements.
  • Provide input to a project’s technical documentation like Architecture Document, Implementation/Deployment plan, and Security profile document.

What You’ll Need:

  • Bachelor's degree in Computer Science, Engineering, or related field and 4 years of experience.
  • Full term experience must include: supporting the implementation, administration, configuration, and/or development of an ITSM tool;
  • Scripting, tool configuration, design work, technical configuration, and deployment;
  • Develop on the ServiceNow platform including the creation and/or customization of the core applications, including experience in implementing, configuring and enhancing Human Resources Service Delivery (HRSD);
  • Web technologies (JavaScript, XML, HTML, AngularJS, Restful API, PowerShell etc.);
  • Building complex flows via ServiceNow Flow Designer; building custom applications leveraging out of the box features;
  • Web-based systems architecture, service-based architecture, enterprise application architecture;
  • At least 2 of the following: ITSM, ITBM, GRC, CMDB, and App Engine; and
  • technical aspects of the ServiceNow implementation including ServiceNow architecture, Application UI, Process and solution integration, Workflow design/ configuration, Reporting, and Integrations.
  • The position is eligible for the Employee Referral Program.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

What the Team is Saying

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The Company
HQ: Boston, MA
20,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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