Our Client Success Group is a team of post-sales experts who work with Wall Street Journal | Barron's Group advertising and events clients to ensure smooth and successful execution of our programs. The Performance Success team leads measurement, optimization, and performance storytelling, helping clients understand the impact of their investment and driving renewal and growth through insight-led narratives.
About the RoleReporting into the Senior Manager, Performance Success, the Manager, Performance Success is responsible for campaign measurement, performance optimization, and developing narrative-driven recaps that connect performance to client KPIs and business outcomes.
This role sits at the intersection of analytics, client strategy, and storytelling. The ideal candidate can synthesize complex data, uncover strategic insights, present to stakeholders of varying seniority and media expertise, and help drive innovation in measurement, attribution, and reporting through automation and AI.
You Will:- Serve as the primary point of contact for clients on campaign performance, reporting, and optimization once programs launch
- Monitor campaign delivery and performance across content, media, social, and custom programs; identify risks, opportunities, and optimization strategies
- Develop narrative-driven recaps that connect campaign performance to client KPIs, business goals, and overall program impact
- Present performance results, insights, and recommendations to internal and external stakeholders across varying levels of seniority
- Execute and optimize paid social and paid distribution campaigns across key platforms (e.g., Meta, LinkedIn, Google, Taboola/Outbrain)
- Identify opportunities for campaign renewals, extensions, and optimizations based on performance insights
- Contribute to the evolution of measurement frameworks and help drive innovation in reporting and insights through automation, AI tools, and workflow improvements
- Educate internal teams (Sales, Planning, Client Success, Marketing, etc.) on content and media best practices.
- 5+ years of experience in digital media, analytics, campaign performance, or a related field
- Experience managing multi-channel digital and social campaigns
- Strong analytical skills and ability to translate data into insights and recommendations
- Strong client‑facing communication and presentation skills and comfort leading performance conversations.
- Proven ability to manage multiple complex programs in a fast‑paced, deadline‑driven environment; project management tool experience (e.g., Asana) is a plus.
- A proactive, solutions‑oriented mindset with high attention to detail and a collaborative, "can‑do" attitude
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Medical, Dental and Vision Insurance Plans
- Education Benefits
- Paid Maternity and Paternity Leave
- Family Care Benefits
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.
Business Area:
Dow Jones - Media SalesJob Category:
Marketing & Product ManagementUnion Status:
Union roleBase Pay Range: $85,000 - $105,000
We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.
For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.
Skills Required
- 5+ years of experience in digital media, analytics, campaign performance, or a related field
- Experience managing multi-channel digital and social campaigns
- Strong analytical skills and ability to translate data into insights and recommendations
- Strong client-facing communication and presentation skills
- Proven ability to manage multiple complex programs in a fast-paced environment
What We Do
When you join Dow Jones, you become part of the most dynamic, creative and savvy news and information companies in the world. As a global leader in news and business intelligence, we're newswires, websites, newspapers, apps, newsletters, databases, magazines, and video --including some of the widest-read and most-respected brands, like The Wall Street Journal, Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource. Our products inform the discussions and decisions that are vital to the world's commerce, while our databases make the business world more transparent. We continually develop technology to transform information into insight and prosperity. We enlighten and inspire audiences around the globe with authoritative, differentiated and trusted content.
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