Performance - Performance Analyst

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

We're looking for a Performance Analyst to join our Fulfilment team. This is an excellent opportunity for someone with a strong analytical or data background who enjoys working with numbers, solving problems and turning data into meaningful business insight.

Whether you're a recent graduate or at the early stages of your analytical career, you'll have the opportunity to develop your skills while gaining exposure across Sales, Operations and Finance. You'll help improve operational reporting, support commercial pricing for new clients and use data to identify opportunities to improve productivity and reduce costs.

You'll work closely with our fulfilment data lead, with plenty of opportunity to learn and develop as your knowledge and responsibilities grow.

What You'll Do

• Support the development, management and continuous improvement of reporting across our Fulfilment operation
• Analyse warehouse, operational and financial data to provide clear, actionable business insight
• Work with Sales to support pricing for prospective clients, helping model expected volumes, productivity, costs and profitability
• Support commercial analysis for new client opportunities, including large prospects moving through the sales pipeline
• Build and maintain commercial models and help the business understand cost-per-unit (CPU) assumptions
• Work with Operations and Finance to monitor CPU performance, investigate variances and identify opportunities to improve productivity and reduce costs
• Build and maintain dashboards and regular performance reporting covering productivity, SLAs, costs, margin and client performance
• Carry out analysis into areas including warehouse productivity, capacity, client profitability and operational performance
• Support forecasting and modelling using historical fulfilment data
• Work closely with stakeholders across Sales, Operations and Finance to understand requirements and turn data into meaningful insight

What We're Looking For

• A strong analytical mindset and confidence working with numbers and data
• Strong Excel skills, with the ability to analyse and interpret data
• A degree or relevant background in Data Analytics, Computer Science, Business Analytics, Mathematics or a related discipline would be beneficial
• Previous analytical experience would be advantageous, although we're equally interested in people early in their career with the right analytical skills and potential
• SQL knowledge would be advantageous
• Experience or exposure to Power BI and Databricks would be beneficial
• Strong problem-solving skills and excellent attention to detail
• Confidence communicating your findings and explaining what the data means to different stakeholders
• Good organisational and prioritisation skills, with the ability to manage multiple pieces of work at once
• A proactive approach and genuine willingness to learn and develop
• Strong communication and stakeholder management skills, or the desire to build these skills as your career develops

• Please note that we’re unable to offer visa sponsorship for this role, so applicants must already have the right to work in the UK without requiring current or future sponsorship.

What We Offer

• A fantastic opportunity for someone looking to build a career in data, analytics and commercial decision-making
• Training and development to help you grow your analytical and stakeholder management skills
• Exposure to Sales, Finance and Operations, giving you a broad understanding of how data drives commercial and operational decisions
• The opportunity to work on high-profile new client opportunities and help shape how Fulfilment reporting develops
• A varied role where you'll see the impact your analysis has on pricing, profitability, productivity and operational performance
• A supportive environment where you'll be given increasing responsibility as your knowledge and confidence develop
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Everyone Belongs at Evri Group

We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.