Performance Measurement and Analytic Specialist

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

· Creating forecast for European Customer and Commercial Service Locations based on actual and seasonal trends, process changes and input from operations

· Monitoring forecast accuracy, historical trends and operational performance by site and country

· Auditing data correctness in internal systems and vendor reports

· Creating daily, weekly and monthly performance reports, maintaining databases of historical performance figures

· Combining multiple sources from Excel and database sources into a combined reporting structure

· Providing analytical support during transformation and migration projects

· Strong analytical skills, ability to carry out advanced analysis and make data-driven forecast recommendations

· Great attention to details, ability to quickly spot inconsistencies

· Very good knowledge of MS Excel

· Very good command of English

· Ability to work under time pressure

· Good time management and proactivity

· Patience and accuracy

· Min. 6-month track at current position in UPS (for internal candidates)

· Knowledge of or experience in Customer Service/Call Center operations

· Knowledge of VBA / SQL and/or MS Access

Benefits: 

• Stable employment based on an employment contract 

• Social benefit package (including sport package, life insurance, health care, pension scheme, co-financing of corrective glasses, additional social benefits) 

• Wellbeing program – access to a platform of emotional support and coaching for our employees and their families 

• Access to a training platform enabling the development of various competences 

• Full training and support of the team after the implementation period 

• Equipment for work 

• Gaining valuable professional experience in an international environment 

• Using foreign language in daily business contacts 

• Employee referral program 

• Possibility to get involved and develop your passions by participating in employee committees (charity initiatives, sports committee, employee newsletter, etc.) 

Before proceeding with the recruitment process, please familiarize yourself with the procedure at the following link: https://ups.pagetiger.com/bdpxpfu

Employee Type:
 

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