Europcar is looking for a Performance Manager.
OTE - £45,ooo
Would you like to be part of the Europcar team? We are looking for a Station Manager at our Manchester Airport location.
What we can offer you:
Competitive Basic Salary
Provision of a fully electric company car with on site charging (subject to availability)
Exceptional commission scheme - uncapped bonus potential with on target earnings at £45K.
Starting on 6 weeks holiday (including bank holidays), increasing with length of service
Free on site car parking?
Pension and a life insurance scheme
Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
Discounted car hire rates across our network
20% discount on EE mobile phone contracts*
Discounted hotel rates through the Accor Group after 12 months service*
Cycle2Work*
Free annual eye tests
Confidential legal and support service through BUPA
Career progression and development
*forms part of current non contractual benefit offering
What we are looking for:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- Lead a team of rental sales agents to deliver five star customer service.
- Work closely with the Station Manager to achieve incremental sales RPD targets.
- Maximise incremental sales through effective training, coaching and staff development.
- Manage staff performance, through documented reviews and corrective actions.
- Build an effective team through the promotion of a ‘Serviced Based Sales’ culture.
- Support the Company’s culture of ‘Continuous Improvement’ through dailycommunication with staff through dedicated coaching and feedback sessions.
- Ensure all administration is completed accurately according to operating procedures.
- Ensure that the station consistently achieves KPIs.
Key skills and attributes required:
- Ability to communicate effectively with people at all levels.
- Strong customer service skills.
- A positive management style.
- Ability to motivate and gain commitment from the team through leading by example.
- Good organisation skills.
- Ability to think on your feet and work both individually and as part of a team.
- Skilled in multi-tasking.
- Ability to think about finding solutions rather than problems.
- Professional approach.
- Proven track record of driving great sales.
- It is essential that you understand the challenges of the rental and sales sector, reaching KPI’s and targets and delivering your work to the highest standards.
The rota runs Monday to Friday, with one weekend shift per month. From June to August, this increases to alternate weekends. Shifts are 7:00am–3:30pm (early) and 9:30am–6:00pm (late).
If you believe you have what it takes to become a successful Performance Manager within Europcar, then please apply today!
Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com
What We Do
Europcar Mobility Group is the European N°1 in vehicle rental, with the ambition to become a leader in dedicated, sustainable mobility services in the years to come. The Group offers a wide range of car and van rental services: be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, for businesses and individuals, relying on a fleet equipped with the latest engines including more and more "green" vehicles (EVs, PHEVs). It operates distinctive brands, responding to differentiated needs, use cases and expectations in terms of level of service: Europcar® - the European leader of car rental and light commercial vehicle rental, Goldcar® - the lowcost leader in Europe, and Ubeeqo® – one of the European leaders of roundtrip car-sharing (BtoB, BtoC). Customers’ satisfaction is at the heart of the Group’s ambition and that of its more than 8,000 employees, everywhere Europcar Mobility Group delivers its mobility solutions, thanks to a strong network in 140 countries (including 16 wholly owned subsidiaries completed by franchisees and alliance partners).
