Performance Improvement Specialist

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Washington, DC
In-Office
120K-144K Annually
Information Technology • Consulting
The Role

Steel Point Solutions is an amazing SBA Certified (8a), HUBZone, Small Disadvantaged Business (SDB) and a Woman Owned Small Business (WOSB) company. Established in 2013 with a vision of offering world class, integrated business solutions for all levels of Government and commercial enterprises. We are represented by a team of talented and qualified professionals who know how essential efficient, cost-effective integrated solutions are to your organization’s success. Leveraging these resources, we strive daily to lead the industry in program management and service delivery. 

Role Summary

Steel Point Solutions is seeking to hire a Performance Improvement Specialist to join our Navy team. The Performance Improvement Specialist will support the PSO or designated lead for enterprise performance improvement and readiness recovery efforts for Navy P2P and NPIER initiatives. The Process Improvement Specialist will instruct, assess, and contribute to Navy and DoN command and organizational ability to understand cause-and-effect relationships, conduct root cause analysis on underperforming areas, and successfully apply a performance improvement methodology to accomplish objectives.

Key Responsibilities

  • Develop and/or leverage problem solving and process improvement methods and tools to support Navy and DoN performance improvement.
  • Develop a standard Navy problem solving and process improvement case study template to highlight the successful and unsuccessful Navy and DoN applications of P2P, NPIER, and problem solving and performance improvement efforts, methodologies, and tools.
  • Draft annual Presidential Budget (PB) Fact Sheet or Sheets for P2P, NPIER, and related Navy Problem Solving Efforts.; Draft the PSO’s annual summary report to the CNO and VCNO.
  • Recommend the selection and use of recognized process improvement methods and tools to identify performance areas for root cause analysis.
  • Identify industry and other organization benchmarks and best practices relatable to performance deficiencies and recommend courses of action to remove encountered barriers.
  • Assist cross-functional teams with cause and effect analysis and corrective action development and implementation
  • Recommend and contribute to the development of corrective action plans, implementation timelines, and control methods to improve Navy and DoN commands and organizations.
  • Work with PSO and other Navy commands and organizations to contribute to the development and use of available technology and tools to create workflows, dashboards and analytic capabilities to drive efficiency and effectiveness in support of Navy performance management activities.

Required Qualifications

  • Secret Clearance Required
  • Bachelor’s degree in business, finance, accounting, economics, engineering, information technology, or organizational change with U.S Navy fleet experience (In lieu of degree, four (4) years of additional experience substitutes)
  • 3+ years of experience in data analytics, process improvement, strategic planning, driver based performance management practices and program design

Preferred Experience 

  • Master’s Degree in business, finance, accounting, economics, engineering, information technology, or organizational change with U.S Navy fleet experience (Master’s degree is equivalent to three (3) years of experience.)
  • Prior Navy experience preferred
  • Prior experience supporting the federal government preferred

Work Locations: Pentagon, Arlington, VA; Navy Yard, Washington, DC; Norfolk, VA, Suffolk, VA, Mechanicsburg, PA, Pensacola, FL, Jacksonville, FL, Pearl Harbor, HI, San Diego, CA, Pacific Northwest Naval Facilities and Commands


Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. To determine whether you reside in a HUBZone, visit: https://maps.certify.sba.gov/hubzone/map.


Steel Point offers a comprehensive benefits package for eligible full-time positions, including medical, dental, vision, life insurance, short- and long-term disability, 401K with company match, critical care voluntary insurance, flexible paid time off, paid holidays and opportunities for professional development reimbursement.  Join us to enjoy competitive compensation and a full range of benefits designed to support your well-being and work-life balance. 

The salary range represents a general guideline; however, Steel Point Solutions considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Salary Range
$120,000$144,000 USD

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The Company
HQ: Calverton, Maryland
28 Employees
Year Founded: 2013

What We Do

Headquartered in Calverton, MD and established in 2013, Steel Point Solutions, LLC (Steel Point) is a digital transformation solutions provider. Our mission is to deliver business solutions that empower our clients to accelerate adoption of transformative digital processes. We assist our clients with achieving impactful results with our proprietary platform.

For more information on how we can assist your organization please contact us at [email protected]

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