Performance Improvement Consultant

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Effectively partner with teams to test and implement improvements around outcomes, safety, experience, efficiency, and value. The PI consultant will actively build support for the development of organizational capacity to empower system staff to lead, coach, and support improvement initiatives using established improvement tools and methodologies to higher levels of reliability. Additionally, the PI consultant will work with the PI manager(s) to actively build organizational capacity to empower system staff to lead, coach, and support improvement initiatives using established improvement tools and methodologies to higher levels of reliability.

Performance Improvement Consulting utilizing the UC Health PI Way:
•    Evaluate current performance metrics to identify areas for improvement amongst assigned areas throughout the system. 
•    Conduct root cause analysis to gain insight into the core problems. 
•    Streamline processes to increase efficiency and reduce waste through best practices and innovative solutions.
•    Introduce best practices and innovative solutions.
•    Establish performance monitoring systems to track progress and conduct regular reviews for strategy adjustments based on performance data. 
•    Ensure adherence to industry regulations and standards.
•    Implement practices that promote safety, quality, and compliance.
•    Deliver change management strategies and tactics as needed to move improvement projects to completion.
•    Lead initiatives to partner with data and project management teams to complete analyses and make data-driven decisions related to performance improvement.

Coaching and Development:
•    Subject Matter Expert and lead resource/coach to teams, colleagues, staff, and participants on how to use improvement methodology and tools in healthcare.
•    Support staff and participants improvement project work with expert guidance on improvement methodology and tools.
•    Deliver change management strategies and tactics as needed to move improvement projects to completion.
•    Subject Matter Expert and resource to participants of the UC Health PI Way Education Courses.

Data Analysis and Monitoring:
•    Partner with clinical and data teams to gather accurate and relevant data for improvement projects. 
•    Define key performance indicators to track progress and assess success towards performance improvement initiatives. 
•    Identify patterns and trends through UC Health PI Way data tools and methodologies to highlight areas of strength and opportunities for improvement.
•    Utilize dashboards and UC Health PI Way tools to track ongoing performance and flag potential risks. 
•    Create detailed reports and visualizations to communicate findings and recommendations to stakeholders.

Prioritization and Communication:
•    Work closely with stakeholders to ensure alignment to the system and performance improvement strategic plan.
•    Communicate progress and outcomes to relevant stakeholders on project updates and performance. 
•    Deliver clear, efficient, and professional communication in support of the activities and projects of the department, system and operational goals across system departments, sites and/or teams as appropriate.
•    Lead the prioritization of multiple requests for information. Design, create, assemble, and distribute materials for project communications and courses as necessary.

Other duties as assigned.

Coaching and Development:
•    Subject Matter Expert and lead resource/coach to teams, colleagues, staff, and participants on how to use improvement methodology and tools in healthcare.
•    Support staff and participants improvement project work with expert guidance on improvement methodology and tools.
•    Deliver change management strategies and tactics as needed to move improvement projects to completion.
•    Subject Matter Expert and resource to participants of the UC Health PI Way Education Courses.

Data Analysis and Monitoring:
•    Partner with clinical and data teams to gather accurate and relevant data for improvement projects. 
•    Define key performance indicators to track progress and assess success towards performance improvement initiatives. 
•    Identify patterns and trends through UC Health PI Way data tools and methodologies to highlight areas of strength and opportunities for improvement.
•    Utilize dashboards and UC Health PI Way tools to track ongoing performance and flag potential risks. 
•    Create detailed reports and visualizations to communicate findings and recommendations to stakeholders.

Prioritization and Communication:
•    Work closely with stakeholders to ensure alignment to the system and performance improvement strategic plan.
•    Communicate progress and outcomes to relevant stakeholders on project updates and performance. 
•    Deliver clear, efficient, and professional communication in support of the activities and projects of the department, system and operational goals across system departments, sites and/or teams as appropriate.
•    Lead the prioritization of multiple requests for information. Design, create, assemble, and distribute materials for project communications and courses as necessary.

Other duties as assigned.

• Bachelor's Degree in Clinical, Engineering, Business, Public Health or a related field Required
• Master's Degree Preferred
• 5 Years of experience in a project-based environment Required 
• 1-2 years of specific project experience in the healthcare industry Required
• Certification in Lean Six Sigma Green Black Belt, Lean Six Sigma Black Belt, or Practitioner of Healthcare Quality Preferred