Performance Excellence Specialist - Performance Excellence - FT - Day

Posted 2 Days Ago
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Topeka, KS, USA
In-Office
Junior
Healthtech • Telehealth
The Role
Drive department-level alignment to strategy using Lean methodology. Conduct operational assessments, lead value-stream improvements, perform data analysis and time studies, coach leaders and frontline staff, facilitate cross-organizational project teams, and train staff on Lean/PDCA to improve quality, productivity, costs, and patient/customer satisfaction.
Summary Generated by Built In

Position Status:

Full time

Shift:

First Shift (Days - Less than 12 hours per shift) (United States of America)

Hours per week:

40

Job Information
Exemption Status: Exempt
A Brief Overview
This position is responsible for driving alignment to strategy at the department level and assisting with ongoing process improvement initiatives utilizing the principles and methodology of Lean.
Education Qualifications

  • Bachelor's Degree Business or other related field. Preferred

Experience Qualifications

  • 2 years Experience in management or process improvement / Lean / Six Sigma (experience can be combined to meet qualification). Required

Skills and Abilities

  • Proficiency with MS Office Suite including Visio. (Preferred proficiency)

Licenses and Certifications

  • Lean Six Sigma Green Belt Certificate required (or must be obtained within one year of hire).

What you will do

  • Conduct operational assessments. Review, analyze and deliver solutions and recommendations to improve clinical and business processes with alignment to SVH strategy.
  • Execute, support and project manage Value Stream improvements as workplans generated and approved.
  • Utilizing the Lean methodology, facilitate cross-department level improvements and coaching.
  • Identifies and utilizes appropriate data sources (ie. Vizient) related to job activity sampling; assists in determining productivity work standards through time studies and other methodologies.
  • Performs analysis on obtained research data to determine possible solutions to operating problems, feasibility estimates, and staffing requirements.
  • Provide Leader and front-line coaching, supporting the implementation of Lean Management Systems
  • Assists with the design, analysis, measurement, and implementation of changes.
  • Identifies areas where technology can be leveraged to improve efficiencies (ie. SVConnectOne).
  • Assist with establishing and facilitating cross-organizational project teams to drive implementation of transformational improvements to positively impact and achieve sustainable results in the areas of quality, service delivery, productivity, revenue, costs, patient and customer satisfaction.
  • Establishes and assists in preparing narrative reports documenting data collection and analysis methods, study subjects and recommendations.
  • Communicates, collaborates, and serves as consultant/coach to operators, management, leadership, and outside professionals regarding all of SVH’s Lean projects.
  • Facilitates and/or leads improvement team efforts and motivates teams to achieve the desired outcomes. Coordinates and facilitates multidisciplinary teams/committees. Monitors outcomes related to real or potential events. Takes initiative to follow through on inquires, problem or requests.
  • Trains/educates individuals in the organization on Lean process improvement methods and the Plan/Do/Check/Act problem-solving approach.

Travel Requirements

  • 20% In-state travel required. Must be able to travel to various work locations within the SVH network.

Required for All Jobs

  • Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
  • Performs other duties as assigned

Patient Facing Options

  • Position is Not Patient Facing

Remote Work Guidelines

  • Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
  • Stable access to electricity and a minimum of 25mb upload and internet speed.
  • Dedicate full attention to the job duties and communication with others during working hours.
  • Adhere to break and attendance schedules agreed upon with supervisor.
  • Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

  • Hybrid

Scope

  • No Supervisory Responsibility
  • No Budget Responsibility No Budget Responsibility

Physical Demands

  • Balancing: Occasionally 1-3 Hours
  • Carrying: Occasionally 1-3 Hours
  • Climbing (Stairs): Rarely less than 1 hour
  • Crawling: Rarely less than 1 hour
  • Crouching: Rarely less than 1 hour
  • Driving (Automatic): Occasionally 1-3 Hours
  • Eye/Hand/Foot Coordination: Frequently 3-5 Hours
  • Feeling: Occasionally 1-3 Hours
  • Grasping (Fine Motor): Frequently 3-5 Hours
  • Grasping (Gross Hand): Occasionally 1-3 Hours
  • Handling: Occasionally 1-3 Hours
  • Hearing: Continuously greater than 5 hours
  • Kneeling: Rarely less than 1 hour
  • Lifting: Occasionally 1-3 Hours up to 50 lbs
  • Pulling: Occasionally 1-3 Hours up to 40 lbs
  • Pushing: Occasionally 1-3 Hours up to 40 lbs
  • Reaching (Forward): Occasionally 1-3 Hours up to 40 lbs
  • Reaching (Overhead): Rarely less than 1 hour up to 40 lbs
  • Repetitive Motions: Frequently 3-5 Hours
  • Sitting: Frequently 3-5 Hours
  • Standing: Occasionally 1-3 Hours
  • Stooping: Rarely less than 1 hour
  • Talking: Frequently 3-5 Hours
  • Walking: Occasionally 1-3 Hours

Working Conditions

  • Dusts: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Skills Required

  • Lean Six Sigma Green Belt certificate (required or obtained within one year of hire)
  • 2 years experience in management or process improvement / Lean / Six Sigma (experience can be combined)
  • Bachelor's degree in Business or related field
  • Proficiency with MS Office Suite including Visio
  • Ability to travel in-state up to 20%
  • If working remotely, maintain a quiet workspace and minimum 25 Mbps upload internet
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The Company
5,700 Employees
Year Founded: 1884

What We Do

Stormont Vail Health is a nonprofit integrated health care system that provides compassionate, high-quality, and efficient integrated care to the community in northeast Kansas.

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