The Role
The Performance Coach will provide psychological support and coaching to executives and teams, enhance mental performance and resilience, and navigate crises. Responsibilities include conducting 1:1 coaching, cultivating a high-functioning culture, and advising leadership.
Summary Generated by Built In
ABOUT US
At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.
Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.
Longevity Opportunity Vision Enjoy the game!
ABOUT YOU
We are looking for a Performance Coach who is insightful, empathetic, and highly strategic to join our Operations team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to enhance the mental performance, resilience, and decision-making abilities of executives and high-performing teams.
Strong psychological insight, coaching skills, and executive communication abilities are essential, along with experience in performance psychology, clinical or executive coaching, and working with high-stakes, high-output professionals. The ability to balance psychological safety with organizational performance, provide confidential 1:1 support, and act quickly in moments of volatility or crisis will be key to your success in this role.
If you’re passionate about unlocking elite-level performance and emotional resilience in high-achieving teams and love helping leaders navigate complexity, pressure, and personal growth within a mission-driven organization, we would love to hear from you!
Responsibilities
- Deliver confidential 1:1 coaching and psychological support to designated employees and executives
- Optimize mental performance, clarity, and decision-making under pressure
- Intervene discreetly and effectively during moments of crisis, emotional volatility, or burnout
- Cultivate a resilient, high-functioning culture through personalized growth strategies
- Act as a close advisor to the Head of Business Development and executive leadership
- Analyze team performance and organizational dynamics; contribute to hiring and internal transitions using psychological insight and data
- Navigate the balance between organizational objectives, employee well-being, and confidentiality
Qualifications & Skills
- Doctorate in Psychology or Psychiatry (Ph.D., Psy.D.), or related neuroscience fields required
- 5+ years in performance psychology or executive coaching, ideally within finance, tech, or law required
- Proven success supporting high-performing teams in fast-paced, high-pressure environments
- Outstanding discretion, judgment, and emotional intelligence
- Demonstrated ability to remain calm, clear-headed, and empathetic during challenging or emotionally charged situations
- Experience supporting sales or business development leaders
- Familiarity with startup or high-growth tech cultures
- Deep understanding of organizational psychology and behavioral science
Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For this role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Credit history check
Professional license verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to [email protected].
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The Company
What We Do
Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games. Serving only the video game industry, Xsolla caters to businesses from indie to enterprise, with solutions that solve the complexities of distribution, marketing, and monetization so developers, publishers, and platform partners. Our goal is to increase your audience, sales and revenue.
Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation.
