Perfect Clinic Manager (f/m/x)

Posted 9 Days Ago
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Bucharest, București, ROU
In-Office
Entry level
Food
The Role
Leads the design, deployment, and continuous improvement of Royal Canin’s Perfect Clinic program across markets. Defines clinic success standards, partners with sales and cross-functional teams, analyzes customer and market insights, tracks KPIs, supports training, and shares best practices. The role drives consistent execution and stronger customer experiences in veterinary clinics while adapting regional strategies to local market needs.
Summary Generated by Built In

Job Description:

Perfect Clinic Manager (f/m/x)

Royal Canin, Sales Acceleration Team

Location: Bucharest

***hybrid work***

At Royal Canin, we believe that better understanding pets leads to better nutrition and healthier lives. We're looking for a strategic and customer-focused professional who is passionate about transforming insights into action and driving excellence across veterinary clinics. If you enjoy collaborating across teams, influencing stakeholders, and turning vision into execution, we'd love to hear from you.

Key Responsibilities

  • Lead the design and deployment of the Perfect Clinic program across markets within the cluster, translating category and portfolio priorities into clear execution principles.

  • Define and continuously evolve the Perfect Clinic Picture of Success, including knowledge, clinic experience, recommendation, and assortment standards.

  • Partner closely with Sales Teams to ensure strong engagement, effective implementation, and consistent execution in veterinary clinics.

  • Collaborate with Category, Portfolio, and other cross-functional teams to align strategies and maximize business impact.

  • Leverage customer, market, and shopper insights to identify opportunities and continuously improve clinic execution standards.

  • Develop and track KPIs that measure the effectiveness of Perfect Clinic and Nutrition 360 initiatives.

  • Organize and support training programs that enable sales associates to deliver best-in-class customer experiences.

  • Share local market insights and best practices with regional teams while adapting global strategies to local business needs.

What We're Looking For

  • Experience in Category Management, Marketing, Sales, Customer Development, Shopper Insights, or a related commercial function.

  • Strong understanding of customer-facing environments and the ability to influence a wide range of stakeholders.

  • Experience working in B2B environments and collaborating effectively across multiple teams and markets.

  • Strong analytical skills with the ability to translate data and insights into actionable business recommendations.

  • Strategic mindset combined with the ability to drive execution and deliver measurable results.

  • Excellent communication and relationship-building skills, with confidence engaging stakeholders at different organizational levels.

  • Comfort working in dynamic and evolving environments, balancing ambiguity with clear decision-making.

  • Fluent written and spoken English.

What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
A strong focus on learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.

#LI-MS1

Skills Required

  • Experience in category management, marketing, sales, customer development, shopper insights, or a related commercial function
  • Strong understanding of customer-facing environments and stakeholder influence
  • Experience working in B2B environments and collaborating across teams and markets
  • Strong analytical skills with the ability to translate data and insights into business recommendations
  • Strategic mindset and ability to drive execution and measurable results
  • Excellent communication and relationship-building skills
  • Ability to work in dynamic environments and make clear decisions amid ambiguity
  • Fluent written and spoken English

Mars Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.

  • Healthcare Strength The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
  • Parental & Family Support Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
  • Retirement Support Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.

Mars Insights

Am I A Good Fit?
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The Company
HQ: Mc Lean, VA
41,866 Employees
Year Founded: 1911

What We Do

For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.

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