PEPs Senior Team Lead (Tallinn or Budapest) - Relocation Support Offered!

Posted 2 Days Ago
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Tallinn, Harju Maakond
Mid level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing Fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
As a Senior PEPs Team Lead, you will lead teams that screen customers for Politically Exposed Persons, manage performance metrics, ensure compliance with regulations, handle operational projects, and maintain cross-departmental relationships to deliver quality service.
Summary Generated by Built In

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission.

Job Description

We’re looking for a Senior PEPs Team Lead to lead our Sanctions teams in Tallinn or in Budapest.

The main purpose of the team is to screen Wise customers for Politically Exposed Persons (PEP) and onboard them if we are comfortable with the level of risk involved. In selected jurisdictions we also screen our customers for Adverse Media.

Here’s how you’ll be contributing to the team:

  • Lead the global PEPs teams, including outsourcing and training
  • Demand and capacity planning, including forward planning for recruitment
  • Ownership of KPIs and SLAs, ensuring customers receive near-instant service
  • Performance management to ensure consistency, quality, and output
  • Lead complex operational and compliance projects, ensuring deadlines are met and documentation is meticulous
  • Represent policies, processes, and auditable screening work to regulators and auditors
  • Make decisions within our policy framework, and work with compliance to evolve both policies and processes
  • Act as a subject matter expert for the rest of the business
  • Maintain strong relationships with Compliance, ensuring the right structure and processes are in place for effective oversight
  • Propose and implement solutions to increase automation and reduce costs

Qualifications

About you:

  • 2-3 years of experience leading an Operations Team, preferably within Financial Crime
  • Strong verbal and written English communication skills
  • Proven track record of individual ownership and responsibilities, as well as being a great team player
  • Good understanding and ability to analyze, forecast, and move team metrics
  • Ability to work collaboratively within a complex organization across multiple cultures, geographies, and disciplines
  • Strong project management and organizational skills, with the capability to handle multiple projects simultaneously
  • Ability to travel as needed

Some extra skills that would be awesome:

  • Experience with PEPs
  • Second-line compliance experience

Additional Information

If this sounds like the beginning of a great new challenge for you, please apply by submitting your CV in English.

Hiring Process:

  • Application review (including your cover letter answers)

  • Screening Call with the recruiter (15-20 minutes)

  • First interview with team leads

  • Second interview with Senior Lead and Compliance Manager

  • Final interview with Global Screening Operations Lead and Head of FinCrime Operations or Head of Fraud

About the Role:

  • We are looking to fill this position either in Estonia or Hungary and we offer relocation support!

  • Starting salary: 3900 EUR gross/monthly in Estonia, 1,310,000 HUF in Hungary

  • Reports to: Global Screening Operations Lead

  • Start date: January 2025

#LI-KM1

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What the Team is Saying

The Company
HQ: Austin, TX
6,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We’re making a positive, irreversible change in the world of finance. Together.

People on every continent around the world are choosing Wise to help them live, travel and work internationally. We’re the fairest, easiest way to send money overseas.

Built by and for people who live global lives, we make sending money abroad up to 8 times cheaper than the bank. This is money without borders - instant, convenient, transparent and eventually free.

For our customers, using Wise is as simple as sending money from A to B, but behind our app and website is a complex engine of currencies and routes, that’s being designed, built and powered by our talented teams in cities around the world.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

Why Work With Us

We are a mission-driven company, looking to change banking for the better. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, we’re building a new one. If you're looking for an autonomous work environment, where you'll face cool challenges, learn and grow, you'll like working at Wise

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WISE Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Here at Wise we have a hybrid working model – a mix of working from home and from the office. Wisers can also work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to!

Typical time on-site: 2 days a week
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