Primary Support Engineer, PeopleSoft FSCM

Primary Support Engineer, PeopleSoft FSCM
 

We have an exciting opportunity for an experienced Primary Support Engineer, PeopleSoft FSCM professional to join our growing international Delivery Team!

About the role:
As a Primary Support Engineer, PeopleSoft FSCM, you will play a key role in ensuring the integrity, reliability, and performance of PeopleSoft applications for our clients. You’ll be responsible for troubleshooting, problem-solving, and providing expert support, ensuring prompt and effective solutions.
This is a fully remote position, offering flexibility in location anywhere within the United States.
What you’ll be doing:
As a Primary Support Engineer, PeopleSoft FSCM, you will:
 

• Provide in-depth knowledge of PeopleSoft FSCM across multiple releases and industries 
• Provide PeopleSoft-specific configuration knowledge across releases and modules 
• Collaborate effectively with cross-functional teams of varying experience levels
• Address problems of diverse scope where analysis of data requires evaluation of identifiable factors 
• Utilize good judgment in selecting methods and techniques for providing quality support to our clients 
• Take ownership of resolving customer issues in accordance with service level agreements (SLAs), balancing speed and quality 
• Act as a cross-functional team member to resolve cases 

What we’re looking for:
To be successful in this role, you should have:
 

• 10+ years PeopleSoft FSCM (preferred) 
• Extensive technical and/or functional experience with PeopleSoft 
• Knowledge of localizations, architecture, implementation and key functionality within the PeopleSoft application 
• Excellent analytical and critical thinking skills 
• The ability to successfully engage in multiple initiatives concurrently 
• The ability to work on significant and unique issues where analysis of situations, data or requires an evaluation of the unknown and unfamiliar 
• A proactive, hands-on approach with a team-player mindset
• Strong written and verbal communication skills
• A self-starter mentality with a detail-oriented and results-driven work ethic

Interview process:
Our hiring process is designed to be efficient and transparent. Here’s what to expect:
 

1. Screening Call – Initial conversation with our Talent Acquisition team
2. 1st Interview – A technical interview with the hiring manager, an opportunity to showcase your expertise
3. 2nd Interview – A chance to meet the broader team and finalize any outstanding discussions

Salary and Benefits:
We offer a competitive salary and a comprehensive benefits package, including:
 

• Competitive Salary
• Medical, Dental, and Vision coverage
• 401K retirement savings plan
• Length of Service Awards, including additional annual leave, bonuses, and paid sabbaticals
• Remote Working Model – Work in a way that suits your lifestyle and enhances your productivity
• Employee Assistance Program (EAP) – 24/7 confidential support and counselling services
• Employee Development – A personalized competency framework with training opportunities to advance your career
• Perkbox Perks – Exclusive discounts, cashback, and rewards, plus monthly Flexi Points to spend as you choose

Join The Revolution and be part of a team that values expertise, collaboration, and innovation!
About Support Revolution:
Support Revolution believes that organisations are being held hostage by Oracle and SAP; paying too much for software support and maintenance and being forced into unwanted upgrades.
Our mission is to cut our customers’ Oracle and SAP maintenance costs in half, while providing a better quality of service and freeing them from the mandatory upgrade cycle. Our customers are then able to redeploy funds from maintenance to innovation - investing in their own future.
If you are ready to work with a high-growth organisation with a unique twist, come and join the revolution!
You can learn more about the company here.
Support Revolution does not receive or accept CVs sent by employment agencies, unless they are invited to do so by the Recruitment team. Any unsolicited CVs received will not be eligible for recruitment fees.