PeopleSoft Administrator

Title: PeopleSoft Administrator

Location: Hyderabad

Exp Level : 10+ Years

Education: Any Degree

Job Description: PeopleSoft Administrator

Position Overview

We are seeking a highly experienced PeopleSoft Administrator to lead the administration, architecture, and support of enterprise-wide PeopleSoft HCM environments. The ideal candidate combines deep technical expertise in PeopleSoft infrastructure with proven record in end-to-end upgrade programs and managing customer relationships without escalations.

Key Responsibilities

• Own the administration, architecture, and support of enterprise-wide PeopleSoft HCM environments

• Define technical standards, governance, and best practices for PeopleSoft administration

• Act as the technical escalation point for critical production issues

• Review architecture and recommend modernization strategies

PeopleSoft Administration:

• Install, configure, administer, and maintain multiple PeopleSoft environments (Development, QA, SIT, UAT, Performance, DR, Production)

• Install and configure: 

• People Tools

• Application Server

• Process Scheduler

• Web Server (PIA)

• Integration Broker

• Elastic Search

• Kibana

• Oracle SES/OpenSearch (where applicable)

• Perform People Tools upgrades and patching

• Apply Oracle Critical Patch Updates (CPU)

• Implement PeopleSoft Update Manager (PUM) Images

• Manage DPK deployments and Change Assistant activities

• Perform environment cloning, refreshes, and production migrations

End-to-End PeopleSoft Upgrade

• Lead complete upgrade programs including:

• Planning

• Upgrade strategy and roadmap

• Infrastructure assessment

• Compatibility analysis

• Risk identification

• Downtime planning

• Capacity planning

• Upgrade estimation

Execution

• People Tools upgrades

• HCM application upgrades

• Oracle Database upgrades

• WebLogic upgrades

• Tuxedo upgrades

• JDK upgrades

• Elasticsearch implementation and upgrades

• UM Image adoption

• Tax Update implementation

Testing Support

• SIT coordination

• UAT support

• Performance testing

• Security validation

• Integration testing

• Production readiness reviews

• Cutover & Go-Live

• Cutover planning

• Production migration

• Rollback planning

• Hypercare support

• Post-production stabilization

Performance & Capacity Management

• Monitor and tune Application Server, Web Server, and Database performance

• Conduct capacity planning based on usage trends and business growth

• Identify and resolve performance bottlenecks across environments

• Establish performance baselines and proactive alerting/monitoring

Integration Management:

• Administer and support Integration Broker, web services, and file-based integrations

• Coordinate with functional and technical teams on inbound/outbound interface reliability

• Troubleshoot integration failures and ensure data integrity across connected systems

• Support third-party integrations related to HCM processes (payroll, benefits, time & labor, etc.)

Production Support:

• Provide L2/L3 production support and root-cause analysis for critical incidents

• Manage batch job monitoring, scheduling, and failure resolution

• Own incident, problem, and change management processes for PeopleSoft environments

• Ensure system availability, security, and compliance with SLAs

• Work directly with customers/stakeholders during incidents — resolving issues promptly and professionally, with a demonstrated track record of zero escalations

Documentation:

• Maintain comprehensive documentation of system architecture, configurations, and environment topology

• Document upgrade plans, runbooks, cutover checklists, and rollback procedures

• Create and maintain knowledge base articles and standard operating procedures (SOPs)

• Ensure documentation remains current through each release/upgrade cycle

• Required Skills & Experience

• Extensive experience as a PeopleSoft Administrator, with deep expertise in the HR/HCM module

• Proven track record leading end-to-end PeopleSoft upgrades (People Tools, application, and infrastructure components)

• Strong hands-on experience with PeopleSoft architecture: Application Server, Web Server (PIA), Process Scheduler, Integration Broker, Elastic Search/Kibana

• Experience with Oracle Database administration in a PeopleSoft context, WebLogic, and Tuxedo

• Familiarity with DPK (Deployment Packages), Change Assistant, and PUM Image adoption

• Strong troubleshooting, root-cause analysis, and performance-tuning skills

• Excellent client-facing communication skills, with demonstrated success managing customer relationships without escalations

• Experience defining governance, standards, and best practices for a PeopleSoft environment

• Ability to lead cross-functional teams through complex, high-stakes upgrade programs

Preferred Qualifications:

• 9+ years of Experience with PeopleSoft Fluid UI and People Code/Application Engine

• Exposure to cloud-hosted PeopleSoft environments (OCI, AWS, or Azure) is preferred.

• Prior experience in a client-facing / consulting or managed-services environment

• Bachelor’s degree in computer science, Information Technology, or related field

• Soft Skills

• Strong customer service orientation and calm, solutions-focused demeanour under pressure

• Clear, proactive communicator across technical and business stakeholders

• High ownership and accountability for issue resolution

• Strategic thinker capable of balancing day-to-day support with long-term modernization goals