The Role
Supports daily People and Talent operations across the employee lifecycle, including onboarding, offboarding, employee records, HR administration, recruitment coordination, training tracking, policy support, and employee inquiries. Maintains confidential documentation, coordinates interviews and hiring requirements, assists with benefits and leave administration, and helps improve HR workflows and employee experience while escalating complex matters to the People and Talent Manager.
Summary Generated by Built In
The People & Talent Coordinator supports the day-to-day operations of the People & Talent function, helping create a seamless, organized, and positive employee experience throughout the employee lifecycle.
Working closely with the People & Talent Manager, this role coordinates key HR processes, maintains accurate employee records, and supports recruitment and onboarding activities. The coordinator serves as a reliable point of contact for employees and managers on routine people-related matters, referring to complex or sensitive issues to the People & Talent Manager.
Knowledge, Skills, and Abilities
1. Employee Lifecycle & Experience- Coordinate employee onboarding and offboarding, ensuring all documentation, systems, and processes are completed accurately and on time.
- Support employee lifecycle changes, including promotions, transfers, leave administration, and changes to employee information.
- Serve as a first point of contact for routine employee questions and direct more complex matters to the People & Talent Manager.
- Help coordinate employee engagement initiatives, recognition programs, and internal people-related events.
- Support the development of a positive, inclusive, and employee-focused workplace culture.
- Maintain accurate and up-to-date employee records, HR systems, and personnel documentation.
- Prepare employment letters, contracts, onboarding materials, and other HR documentation using approved templates and processes.
- Support the administration of benefits, leave tracking, and other employee-related processes, as applicable.
- Maintain HR trackers, reports, and documentation to support effective workforce administration.
- Identify opportunities to improve HR workflows, documentation, and operational efficiency.
- Handle sensitive employee information with discretion and maintain appropriate confidentiality.
- Coordinate recruitment activities, including interview scheduling, candidate communications, and hiring documentation.
- Support job postings, candidate tracking, and the maintenance of applicant records.
- Coordinate pre-employment checks and new-hire requirements, referring questions or issues to the People & Talent Manager.
- Help ensure candidates receive timely, professional, and positive communication throughout the recruitment process.
- Partner with the People & Talent Manager and hiring managers to coordinate an efficient hiring process.
- Support the implementation and communication of HR policies, procedures, and internal guidelines.
- Assist with maintaining employee handbooks, policy documentation, and other people-related resources.
- Help track required training, policy acknowledgments, and other employee compliance requirements.
- Provide administrative and coordination support for employee training through the learning management system (LMS), Trainual, including assigning training, tracking completion, and maintaining training records.
- Support HR audits, reporting, and documentation requests as needed.
- Escalate employee concerns, sensitive issues, and potential compliance risks to the People & Talent Manager.
- Provide administrative and coordination support across the People & Talent function.
- Prepare meeting materials, maintain documentation, and track follow-up actions.
- Collaborate with managers and internal teams to ensure consistent and timely people-related support.
- Contribute ideas to improve employee experience, HR processes, and team effectiveness.
Qualifications
Education
- A diploma, associate degree, or bachelor’s degree in human resources, Business Administration, or a related field is preferred.
- Relevant coursework, HR certifications, internships, or practical administrative experience are considered an asset.
- Relevant professional experience in human resources, people operations, recruitment coordination, or a related administrative role may be considered in lieu of formal education.
Type of Experience
- Previous experience in HR administration, people operations, recruitment coordination, or a related administrative role.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple tasks, prioritize deadlines, and follow through independently.
- A high level of discretion and professionalism when handling confidential information.
- Proficiency in Microsoft Office; experience with HRIS, ATS, LMS or other HR platforms.
- A proactive, service-oriented mindset with a genuine interest in supporting employees and improving workplace processes.
Working Conditions
- This position requires in-person work at our Reno, NV office. Remote and hybrid work arrangements are not available.
- Regular interaction with employees, candidates, managers, and other internal stakeholders.
- Access to confidential employee records, personnel documentation, and sensitive HR information, requiring discretion and professionalism.
- Work may involve competing priorities, time-sensitive requests, and deadlines related to recruitment, onboarding, and employee administration.
- Occasional participation in employee meetings, onboarding sessions, recruitment activities, and internal company events.
- May require flexibility to support changing business needs and schedule people-related activities.
- Must maintain a professional, respectful, and service-oriented approach when handling employee inquiries and workplace matters.
Skills Required
- Previous experience in HR administration, people operations, recruitment coordination, or a related administrative role
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple tasks, prioritize deadlines, and follow through independently
- Discretion and professionalism when handling confidential information
- Proficiency in Microsoft Office
- Experience with HRIS, ATS, LMS, or other HR platforms
- Proactive, service-oriented mindset with interest in supporting employees and improving workplace processes
- Diploma, associate degree, or bachelor's degree in human resources, business administration, or a related field
- Relevant coursework, HR certifications, internships, or practical administrative experience
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The Company
What We Do
Metcalf Builders is a licensed commercial general contractor headquartered in Reno, Nevada, providing construction and construction-management services for public and private clients across the Western United States. It works with owners, developers, and design teams on projects spanning healthcare, hospitality, multifamily, retail, restaurants, industrial facilities, and education. The company also delivers new developments and renovations, emphasizing collaborative planning, cost, quality, schedule performance, and safety, integrity, trust, and excellence.
