Company overview:
TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
People Success Partner II
You would be joining an HR team that aims to deliver efficient and easy people processes, systems, policies and programs to support a positive employee experience. You will provide a wide range of HR support, advice and administration to the APAC region. This position carries out responsibilities in core HR processes, with a primary focus on onboarding, offboarding, employee lifecycle data management and responding to employee inquiries.
Responsibilities
Support the implementation of HR programs and policies to improve the employee experience
Lead and execute the full employee life cycle including new hire onboarding, managing the exit process. Ensuring documents are completed in line with requirements in a timely manner, keeping the team up to date on progress.
Maintain accurate employee data by inputting and updating records in Workday to support lifecycle events
Serve as the primary point of contact for HR policy, benefit, system and process questions from employees
Perform ad-hoc work/special projects as necessary to support HR Teams on various initiatives.
Support transition and maintenance of HR policy and information content in Workday, including updates to the self-service knowledge base
Support manager and employee self-service case management in Workday
Ensure HR processes comply with local labor laws and internal policies
Help support a culture of collaboration and fun across the region
Drive our Corporate Social Responsibility agenda for the region
Qualifications and Attributes for Success
Bachelor’s Degree in related field or equivalent HR qualification or equivalent experience.
3-plus years’ experience in Human Resources preferably in a high tech environment
Ability to handle sensitive information with confidentiality and professionalism.
Customer-focused attitude, with high level of professionalism and discretion
Excellent verbal and written communication skills
Ability to work independently, multitask, and prioritize effectively in a dynamic environment
High attention to detail with strong organizational and follow-up skills
Strong proficiency with Google Work Suite and HRIS (workday preferred)
Goal oriented; proactive in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks.
A positive attitude is a must as well as emotional intelligence
Collaborative approach, contributing to a culture of teamwork and engagement
Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].
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What We Do
TraceLink is the only network creation platform company that builds integrated business ecosystems with multienterprise applications - the true foundation for digitalization - delivering customer-centric agility and resiliency for end-to-end supply networks and leveraging the collective intelligence of entire industries. Delivering end-to-end supply chain solutions, TraceLink's Opus Platform enables speed of innovation and implementation with an open partner model for no-code and low-code development of solutions and applications. At TraceLink, we blend decades of knowledge in SaaS technology and supply chain business processes with a clear vision for advancing manufacturing industries through disruptive, unconventional software solutions. With headquarters in Massachusetts, TraceLink has six global offices through North America, South America, Europe, and Asia.
