Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
About the RoleThe People Success Operations Coordinator provides essential coordination and support for core human resource operations. This role requires strong attention to detail, the ability to follow established procedures, and maintaining confidentiality while executing HR processes. This position executes routine tasks across various People Operations areas, including, but not limited to, new hire onboarding, one-time payment processing, and supporting employee transitions. Working with cross-functional teams, the coordinator will also need to follow established protocols to ensure compliance with Federal, State, and City regulations.What You'll Do
- Coordinate the new hire process workflow, including processing onboarding in Workday for employees at all levels, tracking completion of required tasks, and escalating non-standard situations
- Present regular New Hire Orientation sessions, managing logistics, setup, and participant tracking
- Support data integrity across HR systems, including conducting monthly SOX audits
- Execute and monitor employee lifecycle transactions and implement improvements for processes including onboarding, one-time payments, severance, and separations
- Maintain documentation of People Operations processes
- Review background checks using established criteria and guidelines, escalating any concerns or exceptions
- Follow control measures for compensation administration, including validation protocols for one-time payments and severance calculations
- Build and maintain effective working relationships with internal stakeholders and external vendors to ensure smooth operations
- Evaluate and respond to employee inquiries and external agency requests, applying People Operations knowledge to provide accurate and timely solutions
- 1-2 years of experience in administration or HR, with a bachelor’s degree in a related field of study; or equivalent work experience
- Proficiency in Excel (basic formulas, VLOOKUPs, pivot tables, data entry) and Microsoft Office Suite
- Demonstrated ability to follow directions and established procedures
- Experience with HRIS systems, such as Workday, ADP, or similar platforms preferred
- Excellent written and verbal communications, with ability to effectively interact with employees at all levels
- Detail-oriented with the ability to manage multiple tasks
- Proven track record of managing confidential information with discretion and maintaining appropriate controls
- Familiar with understanding HR processes
- Proactive problem-solving approach with ability to anticipate needs and implement solutions
- AI tools are already part of how you navigate the world — you use them to research, write, problem-solve, and learn faster. You're ready to bring that same instinct to your work at Happen Bank and curious about how those habits translate into your work. We want to learn from what you already know
Work Location
Lehi
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level.
Time Zone Requirements
Local hours (MT)
While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to Happen Bank offices and/or other locations, as needed.
Compensation
The target hourly range for this position is $20-23/hr. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location.
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
#LI-Hybrid
#LI-AH1
Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
Notice on AI Tool Use
For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process.
You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out.
During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment.
We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information, please refer to our Privacy Disclosure.
We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.
Skills Required
- 1-2 years of experience in administration or human resources, with a bachelor's degree in a related field or equivalent work experience
- Proficiency in Excel, including basic formulas, VLOOKUPs, pivot tables, and data entry
- Proficiency with Microsoft Office Suite
- Ability to follow directions and established procedures
- Excellent written and verbal communication skills
- Ability to manage multiple tasks with strong attention to detail
- Experience managing confidential information discreetly and maintaining appropriate controls
- Familiarity with human resources processes
- Proactive problem-solving ability and capacity to anticipate needs and implement solutions
- Experience with HRIS systems such as Workday, ADP, or similar platforms
- Ability to use AI tools for research, writing, problem-solving, and learning
LendingClub Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LendingClub and has not been reviewed or approved by LendingClub.
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Parental & Family Support — Policies include up to 16 weeks of paid leave for new parents and a fully paid, phased return-to-work, with dedicated mothers’ rooms in offices. These features position family support as a notable strength.
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Healthcare Strength — Health coverage spans medical, dental, vision, disability, and mental health support, complemented by HSA/FSA options. A wellness program with cash incentives and other leading offerings enhance overall medical and wellbeing support.
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Strong & Reliable Incentives — Incentive structures include commonly awarded annual bonuses and performance bonuses. Equity participation via an employee stock purchase plan further augments total rewards.
LendingClub Insights
What We Do
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. It is the only digital marketplace bank, and the first public U.S. neobank. Members can gain access to a broad range of financial products and services through a technology-driven platform, designed to help them pay less when borrowing and earn more when saving. Since 2007, more than 3 million members have joined the Club to help reach their financial goals.
