About US Mobile
US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That’s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity for customers in the US.
At the core of it all, our people are the driving force behind our success. We’re one collaborative, driven, and empowered team on a mission to build a product that makes the lives of our customers easier.
About the Role
We are looking for a People Strategy Generalist to join our People Strategy team and play a critical role in shaping our growing workforce. This dynamic position involves recruitment, onboarding, payroll, employee relations, people analytics, and people operations, making it an exciting opportunity for someone passionate about impacting various facets of our people strategy.
You’ll collaborate closely with our Product Operations team and other functions to drive a seamless employee experience, support operational goals, and help make US Mobile a top destination for talent.
Key Responsibilities
Recruitment:
Manage the end-to-end recruitment process, from sourcing and interviewing to onboarding new hires, ensuring an efficient, inclusive hiring experience.
Develop and implement innovative sourcing strategies to attract top talent aligned with USM’s values and growth goals.
Onboarding:
Design and execute a standardized onboarding program that provides new hires with the resources, training, support, and enthusiasm needed to be successful from day one.
Facilitate new hire orientation sessions, ensuring smooth integration into US Mobile’s culture and operational functions.
Employee Relations & Grievances:
Serve as a trusted advisor to employees and managers, addressing employee relations issues and supporting a positive, productive workplace.
Actively gather employee feedback, lead initiatives to improve engagement and morale, and assist in resolving grievances constructively and confidentially.
People Analytics & Reporting:
Utilize data to track key metrics such as recruitment efficiency, employee engagement, turnover, and payroll accuracy, providing insights to guide People Strategy initiatives.
Generate and maintain reports and dashboards to support data-driven decisions in workforce planning and employee retention strategies.
Payroll & Benefits Administration:
Oversee payroll processing, ensure compliance with relevant regulations, and collaborate with finance to resolve discrepancies.
Provide support for benefits administration, answering employee inquiries and ensuring awareness of benefit offerings.
Policy Development & Compliance:
Assist in the development, implementation, and enforcement of policies and procedures that foster a supportive, inclusive, and compliant workplace.
Have strong alignment with Legal to stay current with labor laws and regulatory changes, ensuring HR practices remain compliant and employees are well-informed.
Requirements
Education & Experience: Bachelor’s degree in Human Resources, Business, or a related field, with 2+ years of experience in HR or People Strategy.
HR Knowledge & Compliance: Solid understanding of recruitment, onboarding, payroll, benefits, employee relations, and HR compliance.
Analytical Skills: Proficient in data analysis and reporting; ability to interpret metrics to drive strategy and decision-making.
Communication & Interpersonal Skills: Strong relationship-building skills, with a customer-service mindset for internal and external stakeholders.
Adaptability & Problem-Solving: Skilled at navigating a fast-paced startup environment with the flexibility to manage multiple responsibilities and resolve issues effectively.
Technology Savvy: Familiarity with HRIS, ATS, payroll software, and analytics tools.
What US Mobile Offers
Competitive Above-Market Salary: We recognize and reward exceptional talent.
Comprehensive Health Coverage: Medical plans to keep you and your family covered.
Free Meals & Drinks: Enjoy complimentary food and beverages to keep you energized.
Relocation Support: We assist with relocation for the right candidate.
Vibrant Startup Culture: Work in an agile, innovative, and supportive environment that encourages growth and flexibility. We deeply care about our customers and employees alike.
Join USM to help shape an organization that values people at its core.
If you’re passionate about People Strategy and excited about making a meaningful impact, we’d love to hear from you!
Apply Now and be part of a team that’s redefining the customer experience and workplace culture at US Mobile.
What We Do
At US Mobile, we’re on a mission to revolutionize connectivity. We're building a next-generation connectivity platform to connect the next billion wireless devices onto nationwide 4G and 5G networks, including your phone, drone, car, watch, pet tracker, and everything in between. We’re accomplishing this by leveraging cutting-edge technology and forward-thinking UI design.
Whether it’s with our free high-speed international roaming, customizable perks, AI-facilitated plan savings, customizable plans, or real-time dashboards, we’re building the industry’s most delightful user experience all backed by our excellent customer service.
US Mobile’s 4G LTE network reaches more than 300 million Americans and includes international calling to over 200 countries and territories, but you will never hear from an operator at US Mobile. Our real, live Customer Support Representatives are available by phone or chat 24 hours a day, 7 days a week – to keep you connected, informed, and saving with US Mobile.
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