People Services Specialist

Position Description and Purpose: 

Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We’re a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we’re on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners. 

Roskam Foods produces and packages food products with the goal of consistently meeting and exceeding customer expectations for quality, safety, and wholesomeness.

Note: This position requires that the candidate be bilingual in English and Spanish

Key Essential Functions/Duties:

• Serve as the first point of contact for employee inquiries related to HR policies, benefits, and procedures.

• Performs hourly New Hire Benefit Orientation and assists with annual open enrollment

• Manages COBRA administration by working with vendor

• Assists new hires with benefit enrollment and verifies dependent documentation.

• Manages all benefit qualifying event requests from employees, verifying legitimacy and compliance.

• Maintain accurate and confidential employee records.

• Performance all I-9 Reverifications for the organization, ensure federal compliance.

• Support compliance with federal, state, and local labor laws and company policies.

• Assist in organizing employee engagement activities and recognition programs.

• Helps with other benefit items: No Fault letters, EOI’s, National Medical Support Orders

• Assists with benefit communications throughout the organization (postings, TVs, etc…)

• Collaborates with cross-functional teams to provide the best service to employees as possible.

• Participate in audits and ensure documentation is complete and up to date.

Education/Experience/Skills/Qualifications:

• Associate degree in Human Resources, or related field required; bachelor’s degree preferred.

• 3–5 years of experience in an HR or people services role, preferably in a manufacturing required.

• Working knowledge of HR practices, labor laws, and compliance requirements.

• Proficiency in Microsoft Office and HRIS systems (e.g., Workday, ADP, SAP).

• Strong interpersonal and communication skills.

• Ability to handle sensitive information with discretion and professionalism.

• Experience in a unionized environment a plus.

• HR Certification (e.g., SHRM-CP, PHR) Preferred

• Familiarity with lean manufacturing or continuous improvement culture.

Roskam Foods offers a competitive compensation package that includes medical, dental, and vision benefits, tuition reimbursement, life and disability insurance, and a 401 (k) plan with company match.

AAP/EEO Statement: Roskam Foods is a recognized veteran-friendly and equal opportunity employer.

We are excited to introduce you to all that Roskam has to offer—from the many valuable benefits to programs that support your lifestyle needs and opportunities for professional development. Roskam is an equal opportunity employer.