The People Services Generalist serves as the first point of contact for the People Department, providing exceptional customer service and administrative support to leaders, employees, and providers. This role is responsible for coordinating daily office operations, supporting onboarding and offboarding processes, assisting with employee relations and learning initiatives, maintaining accurate records, and connecting team members with the resources they need. The ideal candidate is organized, detail-oriented, collaborative, and committed to delivering a positive employee experience while supporting the organization's mission, vision, and values.
KNOWLEDGE/EXPERIENCE: One or more years’ experience in fact-paced office setting required, working with educational processes or human resources processes preferred. Oracle HRIS experience preferred. Demonstrated ability to use spreadsheet program (Excel preferred) to analyze data and prepare accurate and easily interpreted reports. Demonstrated moderate proficiency in office software required (Microsoft preferred). Demonstrated ability to research best practices and make recommendations to incorporate into current policies. Demonstrated ability to use feedback from diverse individuals or groups and implement an effective solution, including ensuring compliance with legal and system policy requirements. Demonstrated ability to implement decisions using effective interpersonal skills and without sacrificing relationships.
EDUCATION: HR-related Associates degree or a Bachelor’s degree and/or equivalent experience preferred.
APTITUDES: Demonstrated effective verbal and written communication skills. Demonstrated ability to manage multiple and conflicting priorities effectively and to easily adapt to change. Demonstrated customer-centered philosophy, high ethical standards and the ability to deal with confidential information are required.
Skills Required
- One or more years' experience in a fast-paced office setting
- Experience working with educational processes or human resources processes
- Oracle HRIS experience
- Demonstrated ability to use spreadsheet programs (Excel preferred) to analyze data and prepare accurate, interpretable reports
- Demonstrated moderate proficiency in office software (Microsoft preferred)
- Ability to research best practices and make implementation recommendations
- Ability to incorporate feedback from diverse individuals/groups and implement effective, compliant solutions
- Ability to implement decisions using effective interpersonal skills without sacrificing relationships
- HR-related Associate's degree or Bachelor's degree and/or equivalent experience
- Effective verbal and written communication skills
- Ability to manage multiple and conflicting priorities and adapt to change
- Customer-centered philosophy, high ethical standards, and ability to handle confidential information
What We Do
SPH Media is a leading media group, with operations in the publishing of newspapers, magazines, and books in both print and digital editions. It also owns and operates other businesses such as radio stations and outdoor media. The mission of SPH Media is to be the trusted source of news on Singapore and Asia, to represent the communities that make up Singapore, and to connect them to the world. The businesses are held by SPH Media Trust, a public company limited by guarantee.
