People Relations Specialist

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Telford, Shropshire, England, GBR
In-Office
Retail • Sales
The Role

People Relations Specialist (Fixed-Term Contract to December 2026)

Telford Head Office | Full-time

Make a real impact where it matters most – our people

At Lyreco, we’re committed to creating a fair, respectful and high-performing workplace. We’re looking for an experienced People Relations Specialist to join our People & Culture team on a fixed-term basis, supporting the business through a high volume of employee relations casework.

This is a fast-paced, hands-on role where your expertise will help managers navigate complex situations with confidence, consistency and care.

What you’ll do

  • Manage a high-volume caseload of employee relations matters (disciplinary, grievance, performance, attendance)
  • Lead thorough and compliant investigations, ensuring clear documentation and best practice
  • Provide practical, commercially focused advice to managers in line with UK & ROI employment law
  • Identify trends, risks and insights from casework to support better decision-making
  • Collaborate with People Business Partners to drive effective outcomes
  • Support continuous improvement of ER policies, processes and ways of working

What we’re looking for

  • Proven experience managing complex ER casework in a fast-paced environment
  • Strong knowledge of UK & ROI employment law
  • Confident advising and influencing managers
  • Excellent written and verbal communication skills
  • Highly organised, with the ability to manage multiple cases simultaneously
  • Resilient, discreet and professional when handling sensitive matters

Desirable:

  • CIPD Level 5+ (or equivalent)
  • Experience in a commercial environment
  • Familiarity with HR systems (e.g. Workday)

Why Lyreco?

  • Join a people-first, values-driven organisation
  • Work in a supportive and collaborative People & Culture team
  • Play a key role in ensuring fairness, consistency and positive employee outcomes

Our values

We live by Excellence, Respect, Agility and Passion — and we’re looking for someone who is humble, hungry and emotionally intelligent.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community.

We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive.

We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.

Agency CV’s will not be accepted.

#INDHPUK

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The Company
Marly
4,926 Employees
Year Founded: 1926

What We Do

The Lyreco Group is the European leader and the third largest distributor of workplace products and services in the world. A privately-owned company since 1926, Lyreco is now present in 25 countries with 13 partners in 15 additional countries, operating in 40 different countries across the globe. A global workplace solutions company with 12,000 employees, Lyreco’s mission is to delivery sustainably, what any workplace needs, so its people can focus on what matters most. We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products, to services, anywhere you work. We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services. With our core values of excellence, passion respect, and agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change. To learn more about Lyreco – check out our website

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