People Relations Specialist

You'll be responsible for:

•  
Employee Relations & Investigations Support
• Manage intake, documentation, and initial outreach for low-level employee relations matters, including policy violations, attendance concerns, and AllVoices submissions, ensuring timely and compliant follow-up.
• Coordinate scheduling and logistics for investigation interviews, disciplinary conversations, and related meetings.
• Maintain accurate, confidential employee relations records in Workday and shared documentation systems.
 
Performance Management Program Administration
• Track performance actions including PIPs, corrective actions, informal feedback, and mid-year and end-of-year review timelines in Workday and People Team trackers.
• Support leaders with logistics, documentation, and follow-up related to performance review cycles, ensuring alignment with established calendars and deadlines.
• Prepare reporting summaries, monitor completion status, and flag trends or overdue items for review with the People Business Partner team.
• Process daily offboarding activities by removing access to all required systems for coaches and core crew in a timely and compliant manner.
 
Compliance & Policy Operations
• Support ongoing compliance activities including I-9 reverifications, final pay tracking, and ADA and leave of absence status monitoring.
• Prepare and maintain template communications and ensure required documentation is completed, stored, and updated consistently.
• Serve as the primary liaison with Equifax for unemployment claims, coordinating timely and accurate responses to minimize organizational risk.
 
Program Coordination & Systems Support
• Support the rollout and administration of People Team initiatives such as handbook updates, succession planning activities, and background check processes.
• Maintain and update one-pagers, SOPs, and process documentation for recurring HR workflows.
• Assist with data pulls and reporting related to turnover, employee relations trends, performance distribution, and exit survey insights to support People Business Partner decision-making.
 
Field Leader & Employee Experience Support
• Serve as a first point of operational contact for field leaders and employees on HR process questions, including corrective actions, attendance concerns, and leave initiation.
• Provide guidance grounded in established policies and SOPs, escalating complex or sensitive matters to the People Business Partner team as appropriate.
• Help strengthen People Team visibility and trust through clear communication, responsiveness, and consistent support.

What skills & experience you'll bring to us:

• Self-directed execution - You’re comfortable working independently, managing your own priorities, and following through without needing constant direction, while knowing when to ask for input or escalation.
• Sound judgment and critical thinking - You can assess situations thoughtfully, connect patterns across cases or teams, and work through issues with both fairness and consistency in mind.
• Clear and thoughtful communication - You’re able to share information accurately and succinctly, whether documenting cases, drafting communications, or guiding leaders through established processes.
• Strong collaboration mindset - You show up as a true team player who’s willing to pitch in, support peers, and contribute to shared People Team goals while respecting roles and boundaries.
• Ability to manage competing priorities - You can balance multiple deadlines, requests, and cases in a fast-paced environment without losing attention to detail or follow-through.
• Professional maturity and adaptability - You’re comfortable navigating ambiguity, receiving feedback, and adjusting course as needed. You don’t take things personally and are accountable when mistakes happen.
• Highly organized and detail-oriented - You maintain clean systems, accurate documentation, and thoughtful organization of files, notes, and trackers so information is easy to find and reliable.
• Commitment to continuous improvement - You’re curious, eager to learn, and motivated to make processes better over time, using reflection and feedback to grow both personally and professionally.

It will be helpful if you possess the following:

• 2–4 years of experience in Human Resources, Employee Relations, or People Operations, with hands-on involvement in employee relations and performance management processes.
• Experience supporting employee relations matters, including intake, documentation, investigations, corrective actions, and consistent application of company policies.
• Working knowledge of employment law fundamentals and HR compliance practices, including attendance management, leave administration, and final pay considerations.
• Experience supporting performance management programs, including tracking PIPs, corrective actions, and review cycles.
• Strong comfort working in HR systems (Workday preferred) to maintain employee records, document cases, track actions, and pull reports.
• Ability to handle sensitive and confidential information with professionalism, discretion, and sound judgment.
• Clear written and verbal communication skills, with experience drafting employee and leader-facing communications.
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Google Suite and Microsoft Office, including Excel for tracking and reporting.
• HR certification (PHR or SHRM-CP) a plus.

Compensation & Benefits:

• Compensation Range: $65,000-75,000.00 per year, based on experience
• Bonus eligibility based on performance
• Monthly cell phone stipend
• 401k with employer match
• Health, dental, & vision insurance
• Flexible PTO
• Free drop in classes at [solidcore]
• And MORE