For this People Relations Specialist project, your focus will be to guide and enhance the relationship between the leaders and employees within the US Sales Market. Your role is crucial in fostering a positive work environment, resolving conflicts, and ensuring that employment policies and practices align with legal requirements. Understanding the broader business goals in your Sales Market and how people relations strategies align with and contribute to achieving those objectives. Equip HR Business Line and Business Leaders with the appropriate training, tools, and access to relevant information to be proactive in managing risk and People Relations related topics/cases.
This hybrid role reports into our People Relations Manager, US and is based out of an US Support Office location (Secaucus, New Jersey).
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
- Focus on day-to-day people relations activities, supporting the HR Business Line in handling issues of conflict resolution, investigations, and policy interpretation
- Handle escalated investigations and matters where a conflict exists for the HR Business Partner
- Drive implementation plan of new and/or updated H&M Group social policies, guidelines or framework
- Deliver on local people relations plans and prios aligned with global strategy and
priorities
- Act on local legally needed adaptations of policies and standards
- Provide strategic and operational advice to local management and HR Business Line
- Keep up to date on employment law to ensure compliance
- Govern and follow up on compliance for entire Sales Market
- Ensure local grievance process that is in line with the Global grievance policy and handle grievance investigations
- Ensure the respect for freedom of associations for all colleagues connected to our business
- Create a trustful relationship with employee representatives
- Secure that Managers are fully aware of their responsibilities and have a proactive internal dialogue
- Drive risk assessments as a tool to identify hazards in the physical and psychosocial work environment
- Participate in risk assessments to analyze and understand events which might lead to crisis and uncertainty in the organization e.g., internal controls or geopolitics context
- Secure that crisis is handled in accordance with Our General People Principles - In times of crisis
- Expectation to contribute to People Relations Network
- Occasional domestic and international travel may be required
Qualifications
Who You Are:
- At least two years Employee/People Relations experience (may consider equivalent HR education + ER experience)
- Some knowledge of federal, state, local US employment laws and regulations
- Proven track record in developing, revising, and implementing HR policies and procedures to ensure compliance with relevant laws and regulations
- Demonstrated commitment to human rights advocacy within the workplace.
- Proven experience in designing, implementing, and managing comprehensive occupational health and safety programs
Additional Information
Why You’ll Love Working at H&M
- We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
- We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
- You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
- We are an inclusive company where you’re encouraged to be yourself at work
- You will have access to a large global talent community, where career growth and aspirations have no limits
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
- You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Compensation: salary range is $ 97,840-122,300 annually**
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
EEOC Code: PRO
Skills Required
- At least two years of Employee or People Relations experience, or equivalent HR education combined with employee relations experience
- Knowledge of federal, state, and local US employment laws and regulations
- Experience developing, revising, and implementing HR policies and procedures for legal compliance
- Demonstrated commitment to workplace human rights advocacy
- Experience designing, implementing, and managing comprehensive occupational health and safety programs
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
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Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
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Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].









