People Relations Consultant

Posted 15 Hours Ago
Be an Early Applicant
Madison, NJ, USA
In-Office
Senior level
Real Estate
Coldwell Banker The Real Estate Centre (CB-TREC) is an Ontario based real estate brokerage.
The Role
Advise managers and employees on performance improvement, conflict resolution, and complex investigations. Lead employee relations cases end-to-end, coach leaders, assess risk, document outcomes, and provide reporting and insights to drive consistent, fair, and scalable HR practices across the organization.
Summary Generated by Built In

Our People Relations team partners closely with leaders and employees to support thoughtful, consistent approaches to performance improvement, workplace concerns, and moments that matter across the employee experience. This role blends hands-on case support with proactive coaching, helping create a workplace grounded in trust, accountability, and thoughtful decision-making.

What you’ll do (day-to-day)

  • Serve as a trusted advisor to managers and employees on performance improvement, workplace concerns, and conflict resolution
  • Guide leaders through key moments in the employee lifecycle, including performance conversations, written feedback, and improvement plans
  • Conduct and lead employee relations reviews and investigations, including complex, high risk and sensitive matters, ensuring fair, impartial, timely, and well-documented outcomes
  • Provide in-the-moment coaching to leaders to build capability and confidence in managing employee situations
  • Assess risk and recommend appropriate actions to Business Leadership, partnering with Legal and People Enablement Business Partners as needed
  • Maintain clear, objective case documentation, including summaries, timelines, and recommended actions
  • Provide regular reporting and insights on case activity, using data and trends to inform decision-making and proactive solutions

Strategic impact and contributions

  • Foster a culture where feedback is constructive, concerns are addressed early, and accountability is shared
  • Bring a thoughtful, risk-aware perspective that balances business needs with fair and equitable outcomes
  • Strengthen consistency in how policies and practices are applied across teams and geographies
  • Support the development of practical tools and training that equip leaders to navigate employee situations with confidence and make informed, balanced decisions

  • Identify trends across cases and share insights to inform proactive solutions, policy updates, and manager enablement strategies
  • Partner cross-functionally to improve and scale processes, driving consistency, efficiency, and clarity across the organization 

What you bring

  • 5+ years of experience in an Employee Relations, Performance Coaching or HR Business Partner role
  • Demonstrated ability to manage performance improvement and employee relations matters from intake through resolution
  • Experience influencing and coaching leaders at different levels, with a practical and approachable style
  • Strong working knowledge of employment laws and HR best practices across multiple jurisdictions
  • Excellent written and verbal communication skills, with the ability to translate complex situations into clear, balanced documentation
  • Sound judgment and discretion when handling sensitive and confidential matters
  • Ability to navigate competing priorities and make thoughtful decisions in a fast-paced environment


This is a role for someone who is curious, steady, and solutions-oriented - someone who listens well, asks thoughtful questions, and helps others move forward with clarity and confidence. You’ll have the opportunity to shape how we support our people and leaders, while building scalable, consistent practices that make a real impact.

About UsAnywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures.  Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together.  Read more about our company culture and values in our annual Impact Report.  

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:

  • Great Place to Work
  • Forbes World's Best Employers
  • Newsweek World's Most Trustworthy Companies
  • Ethisphere World's Most Ethical Companies

Skills Required

  • 5+ years of experience in an Employee Relations, Performance Coaching or HR Business Partner role
  • Demonstrated ability to manage performance improvement and employee relations matters from intake through resolution
  • Experience conducting and leading employee relations reviews and investigations, including complex and sensitive matters
  • Experience influencing and coaching leaders at different levels with a practical, approachable style
  • Strong working knowledge of employment laws and HR best practices across multiple jurisdictions
  • Excellent written and verbal communication skills, with ability to create clear, balanced documentation
  • Sound judgment and discretion handling sensitive and confidential matters
  • Ability to navigate competing priorities and make thoughtful decisions in a fast-paced environment
  • Ability to provide regular reporting and insights on case activity, using data and trends to inform decisions
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The Company
HQ: Vaughan, ON
200 Employees
Year Founded: 1906

What We Do

Coldwell Banker The Real Estate Centre (CB-TREC) is an Ontario based real estate brokerage with offices in Toronto, Vaughan, Newmarket, Barrie, Innisfil, and Orillia. Their experienced team of residential and commercial agents operate across southern Ontario, helping clients reach a wide range of real estate goals. Originally founded in 1906, the Coldwell Banker brand was built on a commitment to professionalism and customer service which remains the cornerstone of our business philosophy today. Coldwell Banker is one of the oldest real estate companies in the country and this experience has helped us achieve the highest sales volume of any national real estate franchise* — double our nearest competitor. A Different Kind Of Brokerage At Coldwell Banker The Real Estate Centre, creating opportunities for our clients and our people is the foundation of our business. So whether you’re ready to buy a home, sell your existing one, or are looking for a rewarding new career, creating the right opportunity for you to achieve your dream is the core principle that’s helped us consistently grow our brokerage since 2000. Our Team Coldwell Banker TREC has Sales Representatives that cover both residential and commercial real estate. Their knowledge and experience can guide you through the real estate process and help you with all the details before, during and after the sale.

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