People Product Lead

Posted 3 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
Hybrid
Senior level
Artificial Intelligence • Edtech • Information Technology
Equip the workforce to win in the AI era
The Role
Own the vision, strategy, and roadmap for Multiverse’s internal People technology ecosystem. Build scalable HR systems, integrations, data flows, identity capabilities, and automation supporting approximately 1,000 employees. Partner with People, Engineering, Security, Compliance, Legal, Analytics, and Operations to make build-versus-buy decisions, improve employee experiences, establish reliable processes, and measure operational impact through KPIs.
Summary Generated by Built In

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.

Why this role exists

Multiverse builds AI products for the future of work, and we want our own People team to run on the same principles we sell to customers. This role is about building an AI-native People function from the ground up, with someone who thinks in systems: workflows, guardrails, tasks and constraints, rather than one-off fixes. We care more about how you learn and build than how many years you've clocked up. If you've built something you can show us, whether that's a tool, a process, or a system that scaled, bring it. That's a bigger part of the interview than a standard work history.

What you'll actually do

A People Product Lead bridges People strategy with hands-on technical product management. You will build scalable foundations for internal operations such as core HR systems, automation, access, and data flows supporting ~1000 employees across the lifecycle

  • Define the long-term vision, strategy, and quarterly roadmap for internal People Ops technology and platforms including success measures for the domain.

  • Build scalable foundations across People systems that support the employee lifecycle, from core People platforms to integrations, data flows, identity and automation.

  • Make high-quality trade-offs across build, buy and integrate decisions, balancing user experience, scalability, reliability, security and compliance.

  • Lead through influence by aligning senior stakeholders across People, Engineering, Security, Compliance, Legal, Analytics and Operations.

  • Improve productivity and reduce friction for Multiverse employees by simplifying processes and creating intuitive, reliable technology experiences.

  • Drive measurable impact by defining KPIs, learning from delivery and continuously improving how the domain operates.

You will be successful if…
  • You have 5+ years working in HR, in technology, analytics, or operations

  • You think in systems: workflows, guardrails, constraints, and how the parts fit together

  • You have a strong track record of learning fast and applying it

  • You've built something real you can walk us through: a tool, a process, or a system you scaled

This role won’t work for you if…
  • You're uncomfortable working with technology and automation

  • You prefer high-touch, service-led processes over product-led ways of working

Benefits

  • Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

  • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

  • Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

  • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year

  • Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!


Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.

Skills Required

  • 5+ years of experience working in HR, technology, analytics, or operations
  • Systems-thinking ability, including understanding workflows, guardrails, constraints, and how components fit together
  • Strong track record of learning quickly and applying new knowledge
  • Experience building a real tool, process, or scalable system that can be demonstrated
  • Comfort working with technology and automation
  • Ability to work through product-led rather than high-touch, service-led processes

Multiverse Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Multiverse and has not been reviewed or approved by Multiverse.

  • Healthcare Strength — Healthcare is described as strong, with private medical coverage (Bupa in the UK), therapy support, and access to Wellhub/Gympass-style fitness apps, alongside employer-verified core health coverage in the US. Together these form a well-rounded health and wellbeing offering.
  • Leave & Time Off Breadth — Time off is presented as broad, including extra M‑Powered days, two paid volunteering days, and company-wide wellbeing days in addition to standard holiday/PTO. These elements indicate meaningful support for rest and community engagement.
  • Retirement Support — Retirement provisions are positioned as meaningful, with an enhanced UK pension and references to a 401(k) match in the US. These features add long-term value beyond base salary.

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The Company
HQ: London
800 Employees
Year Founded: 2016

What We Do

Multiverse is the upskilling platform for AI and Tech adoption. We’ve partnered with over 1,500 companies in the US & UK to deliver a new kind of learning that’s transforming the workforce through tech skills. Multiverse apprenticeships are for people of any age or career stage and focus on critical AI, data and tech skills. Multiverse learners have driven $2bn + ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. We’re a Unicorn ? In June 2022, Multiverse announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7 billion, the round makes the company the UK’s first EdTech unicorn. For more information, visit www.multiverse.io

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