People Partner

Company Description

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

The People Partner is responsible for implementing and overseeing the execution of all People processes of a given department or area, ensuring that every aspect of the Teyan workplace experience is positive, enriching, and conducive to top performance and growth.

The People Partner plays a pivotal role in shaping the entire Teyan experience, ensuring that every touchpoint is managed with care and aligned with the company’s strategic goals. By adapting guidelines from Centres of Excellence to execute, People Partners ensure the seamless day-to-day implementation of processes, fostering engagement, retention, and optimizing budget outcomes. They actively partner with leaders to drive business success, aligning people strategies with operational needs. Our People Partners are also a vital mechanism for improvement of our processes and products, through constant feedback that is acted upon by our corporate teams.

At Teya, People Partners are responsible for managing the entire Teyan experience within their assigned departments, from onboarding to engagement, development and retention.

• Key liaison between the People Team and Business Units, acting as the main point of contact between our People Team and different areas.

• Act as the primary communication channel between employees, leaders, global Centres of Excellence, and Shared Services, ensuring smooth, effective collaboration to resolve issues and enhance overall experience.

• Ensure that internal processes are consistently executed within teams, maintaining high standards of quality and continuous improvement.

• Constantly provide feedback to our corporate teams, pushing for improvements in all our processes.

• Ensure that our offices are well-maintained and reflect the high standards of quality expected from our Teyans. Strive to create an inviting and professional environment that embodies our commitment to excellence and supports employee productivity.

The People Partner drives the execution of People processes within the Engineering and Product departments, ensuring a positive, high-performance workplace. Acting as the key liaison between business leaders and the People Team, they align people strategies with operational goals to foster engagement, retention, and growth.

Key responsibilities:

• Partner with leaders to implement People processes that support team effectiveness and scalability.

• Ensure seamless execution of onboarding, engagement, development, and retention initiatives.

• Act as the main communication bridge between employees, leaders, Centres of Excellence, and Shared Services.

• Provide continuous feedback to improve People programs and drive operational excellence.

• Maintain a high-quality work environment that supports productivity and collaboration.

Qualifications

Technical skills

• English – full professional proficiency

• Proficiency in HRIS and other people-related software.

• Knowledge of HR Best Practices across the industry.

• Ability to interpret different data sets to drive decision making.

• Knowledge of Portugal labour legislation and regulations a must

Soft Skills

• Exceptional interpersonal and communication skills

• Discretion in handling sensitive information

• Strong problem-solving and conflict resolution skills

• Adaptability in dynamic environments

• Committment to shaping company culture

• Assertive and organised approach

• Willingness to challenge the status quo

• Ownership and decision-making

Additional Information

The Perks

• We trust you, so we offer flexible working hours, as long it suits both you and your team;

• Health Insurance;

• Meal Allowance;

• 25 days of Annual leave (+ Bank holidays);

• Public Transportation Card;

• Frequent team events & activities in the office and outside;

• Office snacks every day;

• Friendly, comfortable and informal office environment.