For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that connects everyone through communication.
What started as a way for GPs to text a patient, has now evolved into an all-in-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts.
Our platform now powers Total Triage to manage patient demand, and Self-Book that lets patients schedule their own appointments in seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.
We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be.
That sounds cool... what does a People Business Partner have to do with it?The People Team is dedicated to building an award-winning team that will solve one of the biggest challenges of our generation. You will be the strategic partner to our GTM organisation; Sales, Marketing, Customer Success, and Revenue Operations, which is almost half of Accurx.
Reporting to the Head of People, you will align people initiatives with GTM priorities, acting as a trusted advisor who drives outcome-led practices that foster a high-performing, inclusive culture. With AI curiosity at the centre of our business transformation, you will play a vital role in helping the business transition through the change-curve.
The challenges you’ll solve as a People Business PartnerStrategic business partnering: You are a proactive advisor to GTM leadership, offering insights to inform strategies and drive measurable business outcomes.
Company-wide impact: You own people initiatives on the company-wide People Roadmap.
High-performing teams: Your teams have a high-performing culture where the Accurx Principles are the default.
Strong team engagement: You understand GTM engagement drivers and implement plans that foster a motivating environment.
Targeted talent development: You ensure top talent has clear development plans and career pathways.
Enabled managers: GTM managers are equipped with the tools and frameworks to lead with impact and drive performance.
Seamless operations: People processes across the employee lifecycle are simple, user-friendly, and effectively implemented.
Inclusive culture: You champion practices that actively foster diversity, equity, and inclusion.
You’ve operated in a fast-paced, scaling business
You’re comfortable independently managing employee relations matters through to sharing meaningful updates about engagement and population insights
You’re comfortable prioritising across competing priorities and have the inner confidence to challenge whenever needed
You’re a collaborative partner: You have experience working with GTM teams and excel at building trust across all levels of the organisation.
You’re driven to fix healthcare communication: You align People practices with strategic goals within a fast-paced environment.
You’re known for your judgement: You assess complex situations, weigh risks, and make pragmatic trade-offs.
You’re a driver: You take initiative, operate with autonomy, and see constraints as opportunities.
You’re experienced across key domains: You have good grounding across performance management, employee relations, coaching, and talent management.
You’re adaptable and resilient: You thrive in fast-paced, ambiguous environments.
You’re a change champion: You seamlessly guide leaders through the change-curve, ensuring AI curiosity remains central to our transformation.
You’re data-led: You leverage data to drive measurable business outcomes, turning trends into actionable recommendations.
We believe in supporting our team to do their best work, and thrive both professionally and personally.
💰 £50,000 - £70,000 salary dependent on experience + £30,000 share options
🤝 Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.
🏢 We are office first, all accuFolk come to our office in Shoreditch a minimum of 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.
📚 Allocated annual learning & development budget
🐣 Enhanced parental leave policy
🙏 Prayer, meditation and breastfeeding room
🌴 Working abroad policy
👩🍳We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!
...And much more.
Skills Required
- Experience working with tech teams
- Expertise in performance management and employee relations
- Strong judgement in decision-making
- Ability to build relationships across levels
- Adaptability in fast-paced environments
What We Do
Accurx is where conversations happen with and about patients. Through one, easy-to-use platform, we help everyone involved in a patient’s care to communicate and collaborate. Whether you’re a patient or a healthcare professional, Accurx lets you connect seamlessly with the people you need to. We believe that healthcare runs on conversations - conversations in GP practices, on hospital wards, over the phone, text, video, email and from a patient’s home. That’s why we’re working toward a health system where everyone involved in patient care can communicate for the good of patients and healthcare staff. Every interaction on Accurx helps to build a better-connected healthcare system, where easy communication changes and saves lives every day.
