People Partner, Global Support

Posted 4 Days Ago
Easy Apply
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5 Locations
In-Office or Remote
Senior level
Food
The Role
The People Partner for Global Support will execute HR strategies, manage compensation processes, and support leaders in performance management while driving engagement initiatives across multiple markets.
Summary Generated by Built In
About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, our Support teams are at the heart of the customer experience, helping customers, merchants, and courier partners every day across multiple markets. The Global Support People team partners closely with leaders to ensure our people strategy supports scale, performance, and engagement in a fast-moving, international environment.

As a People Partner – Global Support, you’ll play a key role in bringing our people strategy to life across Shared Service Centers and stand-alone countries. This is a hands-on role where you’ll work closely with local leaders, acting as a trusted advisor while ensuring global frameworks around compensation, performance, engagement, leadership development and org design are executed consistently and thoughtfully at country level. It’s an exciting moment to join as we continue to evolve our Support organization globally.

What you’ll be doing

In this role, you’ll focus on turning strategy into action and making sure our people's initiatives work in real life, across diverse markets.

Day-to-day in this role you’ll:
  • Partner with Regional and Country Heads as the main People Partner for assigned countries and Shared Service Centers
  • Execute global people initiatives locally, including compensation cycles, performance management, engagement, leadership development  programs, and org design changes
  • Lead the compensation processes in your assigned markets
  • Implement and maintain job profiles, levels, and workforce ratios in line with global frameworks
  • Run recurring engagement and leadership development initiatives and support leaders in turning insights into concrete actions
  • Monitor organizational health metrics (engagement, attrition, headcount, ratios) and drive local improvement initiatives
Our humble expectations 

We don’t expect you to know everything on day one, but these are the essentials for succeeding in this role:

  • Solid experience in an HR Business Partner or People Partner role, ideally in a multi-country or operational environment
  • Hands-on experience running compensation cycles, performance processes, people development or similar core HR programs
  • Strong stakeholder management skills, with the ability to advise and influence operational leaders
  • Confidence working with people data and translating insights into practical actions
    A pragmatic, execution-focused mindset with comfort operating in change
  • Ability to work across multiple countries and cultures (occasional travel may be required)
What we offer

This role gives you a front-row seat to shaping how people practice scale in a global Support organization.

  • A genuinely impactful role where you’ll see your work land locally and make a difference for teams
  • Exposure to complex, international people topics across multiple markets
  • Close collaboration with senior People leaders and operational leadership
  • A chance to grow your strategic thinking while staying close to hands-on execution
  • A supportive, ambitious People team that values trust, ownership, and learning

And of course, you’ll be joining Wolt — a company where things move fast, ideas are welcomed, and you’ll keep learning as we grow together.

Next steps
  1. An initial conversation with Talent Acquisition
  2. Interviews with the hiring manager and key stakeholders
  3. A presentation  focused on role fit and ways of working

If this sounds like something you’d enjoy, we’d love to hear from you 💙

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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The Company
HQ: Helsinki
8,287 Employees
Year Founded: 2014

What We Do

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand.

Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

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