Description
About Us
We’re a fast-growing, multi-location home services company specializing in pest control treatments and services. With over 300 team members and an expanding footprint across multiple regions, we are built on strong operational excellence and trusted service. J&J Exterminating is proudly ranked in the Top 100 Pest Control Companies in the nation! Founded in 1959, J&J is Louisiana’s largest independently-owned pest control company.
The Opportunity
Are you a builder who thrives in a fast-paced, operationally complex environment? We are looking for a People & Organizational Development Manager to join our leadership team as the architect of our People strategy. This is a role for a leader who can scale our operations while driving daily execution, designing and implementing a best-in-class Human Resources (HR) function tailored to our field workforce—specifically focusing on recruiting, training, and performance management.
If you have high Emotional Intelligence, a low ego, and a track record of scaling distributed
workforces, we want you to help shape our future.
What You’ll Do
- Architect Our People Strategy: Align talent management with our company's vision, mission, and values, serving as a thought partner to leadership on organizational design and capacity planning.
- Revolutionize Talent Acquisition: Establish a data-driven, high-volume recruiting engine to attract and retain top talent for high-turnover frontline/field roles. Build Training & Career Paths: Create comprehensive onboarding frameworks, scalable career pathing, and leadership development programs for technicians, field staff, and emerging managers.
- Drive Performance & Culture: Implement company-wide performance evaluations, utilizing clear Key Performance Indicators (KPIs) and champion a culture of accountability, ownership, and continuous improvement.
- Manage HR Infrastructure: Oversee core HR operations, including personnel records management, benefits administration, policy development, and multi-state legal compliance.
Requirements
What You Bring
- 7+ years of progressive HR leadership, ideally in fast-growing, multi-location service
- businesses or distributed frontline workforce environments.
- A builder's mindset: comfortable navigating ambiguity, driving fast iteration, and executing in resource-constrained environments, with a proven track record of building scalable HR systems and organizational structures from the ground up.
- Strong aptitude for leveraging technology to streamline operations; prior experience with
- Paylocity or similar CRM experience is a strong plus.
- Deep expertise in high-volume recruiting for blue-collar, hourly, or field services sectors.
- Strong foundation in organizational development, Learning and Development (L&D), and standard employment practices.
Skills Required
- 7+ years of progressive HR leadership experience
- Experience in fast-growing, multi-location service businesses or distributed frontline workforce environments
- Track record of building scalable HR systems and organizational structures from the ground up
- Ability to navigate ambiguity, iterate quickly, and execute in resource-constrained environments
- Experience leveraging technology to streamline HR operations
- Experience with high-volume recruiting for blue-collar, hourly, or field services roles
- Expertise in organizational development and Learning and Development
- Knowledge of standard employment practices
- Paylocity or similar CRM experience
- High emotional intelligence and low-ego leadership style
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What We Do
J&J Exterminating is a family-owned pest-control company serving households and businesses across Louisiana and Texas through 15 locations. Established in 1959, it offers residential and commercial pest management, termite elimination and prevention, mosquito treatments, bedbug and rodent control, inspections, and ongoing prevention programs. The company emphasizes responsive service and customer support, with solutions designed to protect homes and commercial properties from pests and termite damage.
