People & Organization Services Expert

Reposted 11 Hours Ago
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Hiring Remotely in Insurgentes, Acateno, Puebla, MEX
Remote
Mid level
Biotech • Pharmaceutical
The Role
Support development and implementation of People & Organization (P&O) processes and services for a client group. Provide operational advice, handle standard service requests, perform user administration and access management, track and troubleshoot issues, support cost/efficiency analyses and personnel budgeting, and contribute to P&O projects and continuous improvement.
Summary Generated by Built In

Job Description Summary

-To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.

Job Description

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable biosimilar and generic medicines. As we move forward on this new and ambitious path, unique opportunities will arise, both professionally and personally. Join us—the future is in our hands!

Major accountabilities: 

  • Support the team in the operational conversion of P&O strategic objectives.
  • Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide.
  • Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).
  • Track service requests and troubleshoots – analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control.
  • Support evaluation of the services / processes / continuous improvement in scope.
  • Contribute to P&O Services projects at country or BU level

 Key performance indicators:

  •   P&O Services delivered on time with the right level of quality

 Minimum Requirements: 
  Work Experience:

  • Operations Management and Execution.

 Skills:

  • Curiosity.
  • Data Privacy.
  • Employee Experience.
  • Employee Onboarding.
  • Hr Operations (Hr Ops).
  • Hr Service Delivery.
  • Hris (Human Resource Management System).
  • Human Resource Management System.
  • Human Resources (Hr).
  • Human Resources Management.
  • Identity And Access Management (Iam).
  • Payroll.
  • Sdm.

 Languages:

  • English.

Why Sandoz?
Generic and biosimilar medicines are the backbone of the global pharmaceutical industry. Sandoz, a leader in this sector, provided more than 900 million treatments to patients in over 100 countries in 2024. Through investments in new development capabilities, production facilities, acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients access high-quality, affordable medicines in a sustainable way. Our open and collaborative culture is powered by talented and ambitious colleagues in an agile and collegial environment with impactful, flexible, and hybrid careers—where diversity is welcomed and personal growth is supported.
Commitment To Diversity And Inclusion
We are committed to creating an exceptional and inclusive work environment and diverse teams that represent the patients and communities we serve.

Skills Desired

Curiosity, Data Privacy, Employee Experience, Employee Onboarding, HRIS (Human Resource Management System), Hr Operations (Hr Ops), HR Service Delivery, Human Resource Management System, Human Resources (HR), Human Resources Management, Identity And Access Management (Iam), Payroll, Sdm

Skills Required

  • Operations Management and Execution
  • HRIS / Human Resource Management System experience
  • Identity And Access Management (IAM) experience
  • Payroll system knowledge
  • SDM (Service/Service Delivery Management) experience
  • Data privacy knowledge
  • HR Service Delivery / HR Operations experience
  • Employee onboarding and employee experience familiarity
  • English language proficiency

Sandoz Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sandoz and has not been reviewed or approved by Sandoz.

  • Healthcare Strength Health, dental, vision, and prescription coverage are consistently described as core components across U.S. roles and materials. Feedback suggests the medical offering is broad and a standard pillar of the package.
  • Retirement Support A 401(k) plan with a company match described as generous is commonly included for U.S. roles. This savings support is positioned alongside other primary benefits as part of total rewards.
  • Equity Value & Accessibility Equity eligibility is noted for many positions and a global all‑employee share program is being introduced from 2026. These elements add upside beyond base salary and annual bonus.

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The Company
HQ: Basel
17,135 Employees

What We Do

Sandoz is the global leader in generic and biosimilar medicines. ​ ​Our Purpose is to pioneer access to medicines for patients globally. We are on a mission to drive innovation in the healthcare industry by freeing up resources sustainably and responsibly while continuing to address global health challenges such as antimicrobial resistance.​ We are present in more than 100 countries and our medicines serve some 500 million people every year. We have two main global businesses: Generics - divided between standard generics and complex generics - and Biosimilars.

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