People & Org Development Manager

Imprint is reimagining co-branded credit cards & financial products to be smarter, more rewarding, and truly brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Brooks Brothers to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. Our platform combines advanced payments infrastructure, intelligent underwriting, and seamless UX to help brands offer powerful financial products—without becoming a bank.

Co-branded cards account for over $300 billion in U.S. annual spend—but most are still powered by legacy banks. Imprint is the modern alternative: flexible, tech-forward, and built for today’s consumer. Backed by Kleiner Perkins, Thrive Capital, and Khosla Ventures, we’re building a world-class team to redefine how people pay—and how brands grow. If you want to work fast, solve hard problems, and make a real impact, we’d love to meet you.

The People & Org Development Manager will partner closely with the Head of People to design, implement, and scale solutions that enable Imprint’s team to perform at its highest potential. This role applies three core skills—solving the right problems, driving business value, and communicating with intention—to a variety of organizational challenges and strategic initiatives. From optimizing hiring and onboarding to developing data-driven people programs, this person will help shape the systems and culture that allow Imprint’s business and people to thrive.

• Design and implement scalable people programs — Develop and execute initiatives such as onboarding, performance management, and career development that strengthen organizational effectiveness and align with business goals.

• Partner on organizational strategy and design — Collaborate with the Head of People and business leaders to diagnose organizational challenges, identify root causes, and design structures, processes, and systems that enable high performance.

• Leverage data to drive decisions — Establish and analyze people metrics to measure impact, identify trends, and inform priorities for talent development, engagement, and retention.

• Optimize talent processes — Continuously improve key people processes—such as hiring, onboarding, and feedback cycles—to ensure they are efficient and aligned with Imprint’s values and growth objectives.

• Foster effective communication and change management — Lead intentional communication and change efforts that ensure clarity, alignment, and engagement across the organization as new programs and systems are introduced.

Required Qualifications

• Skilled problem solver who identifies root causes, defines clear goals, and designs lasting solutions.

• Focused on business value, connecting people initiatives directly to measurable organizational outcomes.

• Exceptional communicator with clear, thoughtful written and verbal communication skills.

• Strong attention to detail and operational excellence in programs and processes.

• Proficient in Google Sheets or Excel, with experience using data to inform and measure people strategies.

• Comfortable using AI tools to enhance quality, efficiency, and creativity.

• Adaptable and curious, able to learn quickly and thrive in a dynamic environment.

• Resilient, optimistic, and energized by complex challenges.

• Competitive compensation and equity packages

• Leading configured work computers of your choice

• Flexible paid time off

• Fully covered, high-quality healthcare, including fully covered dependent coverage

• Additional health coverage includes access to One Medical and the option to enroll in an FSA

• 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

• Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.