People Ops Specialist

| São Paulo, BRA
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Apply now for a career that puts wellbeing first!GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company. 

*Big news: Gympass is now Wellhub! 

We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here.


We are hiring a People Ops Specialist to our People team in Sao Paulo

Wellhub is looking for a professional who is passionate about people and HR processes and wants to be part of our People Operations Team to support general HR routines in Brazil and the US. 
This person will partner up with another Specialist and an intern and report directly to the People Operations Manager, building a great experience for our employees (Wellhubber) supporting a full working cycle - from the first until the last day - as well as assisting them with all their needs during the journey at Wellhub.
An advanced English level is mandatory as we are a global Company.


  • Responsible for the onboarding process of all new hires in Brazil - having in mind that you will be the first Wellhubber they will have contact with, so ensuring an excellent experience is part of your job.
  • Collect information of new hires, ensure documents are accurate, signed and sent to payroll processing on time.
  • Work closely with the Payroll Team to ensure the monthly information is shared correctly in a timing manner, dealing with payroll activities with finance, vendors and employees.
  • Good communication with the Global Mobility team to ensure agreed timeline and compliance within the processes.
  • Be the focal point of our benefits providers, leasing with them all the necessary information (eg. add dependent on health insurance, meal voucher requests / payments).
  • Monitor changes in labor laws.
  • Make sure invoices related to People Ops services are received, accurate and sent to payment within the due date aligning the flow with vendors and stakeholders.
  • Help foster the company culture by coordinating, facilitating and overseeing employee engagement activities and initiatives for Brazil and the US.
  • Main point of contact for our office employees and vendors. Guide employees on their questions, coordinating requests, addressing operational needs, communicating policies and ensuring compliance with people practices.
  • Work closely with cross-functional teams to provide excellent People Operations support (payroll, BPs, finance, benefits, mobility, legal) & engage in different People Team activities.
  • Continuous Improvement: propose improvements to our current processes, suggest new ways of working and collaborating with ideas.
  • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.


  • A candidate that has already experience with Brazilian Labor Law and worked in a Human Resources Ops position, looking for the next step in the career, in a tech, fast paced company, who is growing and investing a lot.
  • Experience  in Human Resources, Payroll or related areas
  • Advanced  English
  • Knowledge of Brazilian labor law and practice is a must
  • Experience working with the Workday system is a plus
  • Enjoy working on multiple priorities and projects
  • Excellent communication, writing and interpersonal skills, along with the ability to establish steady cross-functional relationships
  • Strong organizational, time management, and project management skills
  • Tech savvy & Experience in a tech company is a plus

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in Human Resources, Payroll or related areas are mandatory requirements.


We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs! 

Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: For most, this will be a hybrid office/remote structure but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs. 

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their well-being too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page! 

And to get a glimpse of life at Wellhub… Follow us on Instagram @wellhublife and LinkedIn!


Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Job Applicant Privacy Notice.


More Information on Gympass
Gympass operates in the Fitness industry. The company is located in New York, NY. Gympass was founded in 2012. It has 1608 total employees. It offers perks and benefits such as Volunteer in local community, Open door policy, OKR operational model, Team based strategic planning, Open office floor plan and Flexible work schedule. To see all 54 open jobs at Gympass, click here.
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