People Ops Analyst

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company. 
*Big news: Gympass is now Wellhub! 
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a “pass for gyms” to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here. 
THE OPPORTUNITY

We are hiring a People Ops Analyst to our People Operations team in Mexico City!

Wellhub is looking for a professional who is passionate about people and HR processes and wants to be part of our People Operations Team to support the Spanish speaking countries in Latin America (México, Argentina e Chile) and the US.

This person will report directly to the People Operations Manager, building a great experience for our employees (Wellhubbers) supporting a full working cycle - from the first until the last day - as well as assisting them with all their needs during the journey at 
Wellhub

An advanced English level is mandatory as we are a global company and as it is part of your role, the interaction with the US. 

YOUR IMPACT

• Responsible for the onboarding / offboarding processes of all employees based in México (in person), Argentina, Chile and US - having in mind that you will be the first / last Wellhubber they will have contact with, ensuring an excellent experience is part of your job. 
• Collect information from new hires, support and approve leave requests, and ensure that all documents are accurate, signed, and submitted to payroll processing on time. 
• Collaborate closely with the Payroll team to ensure that monthly payroll information is provided in a timing manner.
• Be the focal point of our benefits providers, leasing with them all the necessary information (eg. add dependent on health insurance, meal voucher requests / payments).
• Make sure invoices related to People Ops and Benefits services are received, accurate and sent to payment within the due date aligning the flow with vendors and stakeholders.
• Help foster the company culture by coordinating, facilitating and overseeing employee engagement activities and initiatives for SSLatam and US. 
• Main point of contact for our office employees and vendors. Guide employees on their questions, coordinating requests, addressing operational needs, communicating policies and ensuring compliance with people practices. 
• Work closely with cross-functional teams to provide excellent People Operations support (payroll, BPs, finance, benefits, mobility, legal) & engage in different People Team activities.
• Continuous Improvement: propose improvements to our current processes, suggest new ways of working and collaborating with ideas.

WHO YOU ARE

• At least 2+ years in a Human Resources, Payroll or related areas
• Bachelor's degree in Human Resources, Psychology, Administration or related field
• Knowledge of the local labor laws and practice is desirable
• Spanish fluently and Advanced Englsh are a must
• Have the ability to work both autonomously and collaborate in a fast-paced environment
• A self-starter who can multi-task and adapt to a fast-growing organization
• Enjoy working on multiple priorities and projects
• Excellent communication, writing and interpersonal skills, along with the ability to establish steady cross-functional relationships
• Exceptional attention to detail
• Strong organizational, time management, and project management skills
• Experience in a tech company is a plus

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in general HR processes, payroll routines and providing support to individuals are mandatory requirements.

WHAT WE OFFER YOU

We're a wellness company that is committed to the health and wellbeing of our employees. Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge. 

And to get a glimpse of Life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.