This is an ideal opportunity for someone who enjoys building and optimizing systems, working with data, and leveraging emerging AI tools to improve how work gets done.
You'll report to the Director, People Operations and partner across teams to create scalable, efficient, and high-impact solutions.
Compensation & Benefits
- The U.S. base salary range for this role is $120,000 - $135,000 (flexibility based on experience)
- The role is eligible for company benefits, PTO, 401k matching and including health and welfare plans
- This is a limited-term position ending July 31, 2027
What You'll Do
Own and Scale People Systems
- Lead the design, optimization, and long-term evolution of our People systems ecosystem
- Manage HRIS and related platforms, including integrations across payroll, benefits, and recruiting systems
- Serve as the primary point of contact for system performance, maintenance, and vendor management
- Drive implementation of new tools and system enhancements
- Establish strong data governance practices to ensure accuracy and consistency
Drive Automation & AI Innovation
- Design and implement automation workflows to streamline People processes
- Evaluate and deploy AI tools (e.g., ChatGPT, Gemini, Claude) to improve efficiency and decision-making
- Identify opportunities to reduce manual work and increase system adoption
Deliver Data-Driven Insights
- Build and maintain dashboards and reporting (e.g., ThoughtSpot, HRIS tools)
- Develop Manager Scorecards and scalable reporting frameworks
- Design and maintain monthly and quarterly dashboards that provide clear, actionable insights across key People Team programs (e.g., Volunteer & Social Impact, Recognition, Wellness, Comp/Merit/Promotion Cycle, etc.)
- Analyze workforce data to identify trends, forecast needs, and inform planning and retention strategies
- Support ad hoc reporting and strategic initiatives
Contribute to a High-Impact People Team
- Model company values and contribute to a collaborative, forward-thinking team environment
- Take on additional projects as needed
What You Bring
- 7+ years of experience in People Operations, HR Systems, HRIS, or a related analytical role
- Strong experience with HR systems (Workday, ADP, Rippling, UKG, etc.) and reporting tools (Tableau, Looker, ThoughtSpot)
- Hands-on experience with AI tools and automation workflows
- Experience managing system integrations and improving data flows
- Strong analytical skills with attention to detail and data integrity
- Ability to handle sensitive information with discretion
- Solid understanding of HR processes, compliance (e.g., ACA, 401k), and benefits administration
- Strong communication skills with the ability to translate data into insights
- Ability to manage multiple priorities in a fast-paced, global environment
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
A few things to know about us
Identity Digital is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, gender identity, disability or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, social and recreational activities, and termination.
Background Check Statement
At the time of an offer, you will be required to complete a background check. Any offer is contingent upon a satisfactory background check.
Sponsorship Statement
Please note that work sponsorship for this position may not be available now or in the future. While we strive to support our candidates, not all roles will qualify. Eligibility will be reviewed on a case-by-case basis.
Accommodation Statement
We are committed to the full inclusion of all qualified individuals. As part of this commitment, Identity Digital will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Recruiting Team at [email protected].
Skills Required
- 7+ years of experience in People Operations, HR Systems, HRIS, or a related analytical role
- Strong experience with HR systems and reporting tools
- Hands-on experience with AI tools and automation workflows
- Experience managing system integrations and improving data flows
- Strong analytical skills with attention to detail
- Ability to manage multiple priorities in a fast-paced environment
What the Team is Saying
Identity Digital Compensation & Benefits Highlights
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Parental & Family Support — Parental & Family Support: Paid parental leave is notably generous, with 20 weeks for primary caregivers and 12 weeks for secondary caregivers. Family-supportive elements also include family medical leave and company-sponsored family events.
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Retirement Support — Retirement Support: A dollar-for-dollar 401(k) match up to 5% strengthens long-term savings and begins on day one for many roles. Additional long-term incentives such as equity/LTIP and performance bonuses broaden the retirement-oriented package.
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Leave & Time Off Breadth — Leave & Time Off Breadth: PTO starts at 15 days and increases to 20 days after one year, with separate sick time, paid holidays, and 8 hours of volunteer time. A company-wide winter break adds extra paid time off annually.
Identity Digital Insights
What We Do
Our Mission: Create a world where everyone has an authentic digital identity. Identity Digital is an internet infrastructure company that makes sure web addresses work seamlessly. If we do our job right, we are invisible to the user. We have the world’s largest portfolio of nearly 300 TLDs like .info, .pro, .world, which lets people and businesses build, market, and own their digital identities using meaningful words on both sides of the dot. In addition to TLDs, Identity Digital is a best-in-class registry service provider (RSP) that supports more than 28 million domains. This means that we help organizations maintain business continuity, reduce risk and avoid reputational challenges with state-of-the-art AI and ML capabilities. Moreover, Identity Digital is a leader in the domain industry, helping expand the number and variety of digital identities to its customers and users around the world in a secure, stable, and reliable manner. Our technology and business practices are built on sustainable practices, inclusive governance initiatives and environmentally friendly practices. Our mission is to evolve the future of authentic digital identities for forward-thinking businesses and people everywhere. Beyond our registry services, we help customers discover, register, support, and use high-quality domain names with name.com, an Identity Digital-owned registrar.
Why Work With Us
We have an environment that allows everyone to explore their role from every angle. If you are looking to grow your career while being a part of a stable, successful, and growing technology company, Identity Digital is a great place to work!
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Identity Digital Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
One of our values is "Growth Mindset", so in the spirit of that we are continuing to evolve our workplace policy.
